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DJI Error Code 30224: 5 Methods To Fix It

The DJI Error Code 30224 is a common issue that drone operators may encounter. This error message typically appears when the Firmware version of the drone and the DJI Go app is not compatible. The error can prevent the drone from connecting to the controller or from flying altogether. It is important to understand that this error message is not specific to any particular model of drone and can happen to any DJI drone.

Fortunately, there are several ways to fix this error. The first step is to ensure that the drone’s firmware is up to date. DJI frequently releases updates that address bugs and compatibility issues. Updating the firmware can fix the incompatible firmware version error. Clearing the cache on the controller and checking the app version can also help. It is also important to ensure that the battery level of the drone and the controller is above 50% before updating the firmware. If all else fails, restarting the drone may help resolve the issue.

Overall, the Dji Incompatible Firmware Version Error 30224 can be a frustrating problem for drone operators, but with a little troubleshooting and patience, it can be resolved. By understanding the potential causes and solutions, you can get your drone back up and running in no time.

So, if you are facing DJI error code 30224? Then I will tell you 5 different ways to fix your Dji Error Code 30224.

85-90 percent of people’s facing this error problem are fixed by these methods.

Methods To Fix DJI Error Code 30224

There are five different methods to fix this incompatible firmware problem.

1. Refreshing Firmware 

The first method to fix the DJI Incompatible Firmware Version Error code 30224 is to refresh the firmware. This means ensuring that your drone’s firmware is up to date. DJI frequently releases updates that address bugs and compatibility issues. Updating the firmware can fix the incompatible firmware version error.

How to Update Firmware?

To update the firmware, you will need to connect your drone to a computer using a USB cable. Then, you will need to visit the DJI website and download the latest firmware for your specific model of drone. Once the firmware is downloaded, you will need to use the DJI Assistant 2 software to install it on your drone.

It’s important to keep in mind that the firmware update process may take several minutes to complete and it’s recommended that you do not disconnect the drone or power it off during the update process. Once the update is complete, your drone should be able to connect to the DJI Go app without encountering the incompatible firmware version error.

Note: Make sure to check the official DJI website for more information and guidance on how to update the firmware for your specific model of drone.

2. Update Controller Firmware

The second method to fix the DJI Incompatible Firmware Version Error code 30224 is to update the controller firmware. Sometimes, the issue may be caused by the controller’s firmware being out of date or incompatible with the drone’s firmware. Updating the controller’s firmware can help resolve this issue.

To update the controller’s firmware for resolving the DJI Incompatible Firmware Version Error 30224, you need to take the following steps:

  • Turn on your remote controller
  • Connect it to a computer using the USB cable provided
  • Open the DJI Assistant 2 software on your computer and log in
  • Select your drone’s remote controller from the list of devices
  • Check the firmware version, if it’s older than the current one available on the DJI website, then click on the update button.
  • Click on the “Start Update” button.
  • Wait for the process to finish, as the firmware will be downloaded, transmitted, and then updating the remote controller.
  • Once the update is complete, the controller will restart automatically.

It’s important to ensure that the firmware version of the controller is the same as the drone’s firmware version. Also, ensure that you don’t disconnect the controller or power it off during the update process. After the update, connect the controller to the drone and try to launch the DJI Go app to check if the problem is resolved.

Note: Make sure to check the official DJI website for more information and guidance on how to update the firmware for your specific model of controller. Also, ensure that the firmware version of the controller is the same as the drone’s firmware version.

3. Downgrade Firmware

The third method to fix the DJI Incompatible Firmware Version Error code 30224 is to downgrade the firmware:

  • In some cases, the new firmware version may not be compatible with the DJI Go app or the controller that you are using.
  • To downgrade the firmware, you will need to connect your drone to a computer using a USB cable.
  • Visit the DJI website and download a previous firmware version that is known to be compatible with your DJI Go app and controller.
  • Use the DJI Assistant 2 software to install the previous firmware version on your drone.
  • During the downgrade process, ensure that you don’t disconnect the drone or power it off.
  • Once the downgrade is complete, check if the problem is resolved by connecting the controller to the drone and trying to launch the DJI Go app.
  • Keep in mind that downgrading the firmware may cause some features of your drone to stop working or become less stable.
  • Also, make sure to check the official DJI website for more information and guidance on how to downgrade the firmware for your specific model of drone.

Note: It is important to note that downgrading the firmware is not always recommended as it may cause some features to stop working or to become less stable, but in some cases, it may be the only solution to fix the error.

4. Clear Cache

The fourth method to fix the DJI Incompatible Firmware Version Error Code 30224 is to clear the cache:

  • Clearing the cache on your drone’s controller may help resolve the issue.
  • Clearing the cache means deleting the temporary files and data stored on the controller.
  • To clear the cache, go to the settings menu on the controller and look for the option to clear the cache or delete data.
  • Alternatively, you can also try uninstalling and reinstalling the DJI Go app on your mobile device.
  • After clearing the cache, try connecting the controller to the drone and launching the DJI Go app again to see if the error is resolved.
  • Keep in mind that clearing the cache may erase some settings or preferences on the controller.

Note: It’s important to keep in mind that clearing the cache on your controller may erase some settings or preferences, but it can help resolve the issue. Also, keep in mind that clearing the cache may not always fix the problem, it’s recommended to try other methods as well.

5. Factory Reset

The fifth and last method to fix the DJI Incompatible Firmware Version Error 30224 is to factory reset the drone:

  • A factory reset will erase all the data and settings on the drone and restore it to its original state.
  • To perform a factory reset, you will need to go to the settings menu on the controller or the DJI Go app and look for the option to reset the drone to its factory defaults.
  • Alternatively, some drones may have a physical button or switch on the drone itself to initiate a factory reset.
  • Keep in mind that a factory reset will erase all the data and settings on the drone, including flight data, custom settings, and any saved missions.
  • After performing a factory reset, try connecting the controller to the drone and launching the DJI Go app again to see if the error is resolved.
  • It’s important to check the official DJI website for more information and guidance on how to factory reset your specific model of drone.

Note: It’s important to note that a factory reset will erase all the data and settings on the drone, including flight data, custom settings, and any saved missions, so make sure to back up any important data before performing a factory reset. Also, keep in mind that a factory reset may not always fix the problem, it’s recommended to try other methods as well.

Last Choice To Do

If you have tried all of the above methods to fix the DJI Incompatible Firmware Version DJI Error code 30224 and are still experiencing the error, it may be necessary to contact DJI support for further assistance. They may be able to provide additional troubleshooting steps or guidance on how to resolve the issue.

You can contact DJI support through their website, email, or by phone. They will ask for the details of the problem and may ask you to provide some information about your drone and the error message. They may also ask you to provide a copy of your purchase receipt or warranty information.

In some cases, it may be necessary to send your drone in for repair. DJI has a comprehensive repair and maintenance service that can diagnose and fix any issues with your drone. Keep in mind that repair may be covered by the warranty if the issue is due to a manufacturing defect.

It’s important to follow the instructions provided by DJI support and to send the drone with all its accessories and in its original packaging. Also, make sure to back up any important data before sending it for repair.

FAQs

What is DJI Error Code 30224?

DJI Incompatible Firmware Version Error 30224 is an error message indicating that the firmware version on the drone is not compatible with the version of the DJI Go app being used.

Why DJI Error Code 30224 appears?

DJI Incompatible Firmware Version Error 30224 appears when the firmware version on the drone is not compatible with the version of the DJI Go app or the controller. It can be caused by various factors such as outdated firmware, incompatible versions, or malfunctioning GPS modules.

How to Fix DJI Error Code 30224?

There are five different methods to fix DJI error 30224.
Updating Firmware
Updating Controller
Downgrade Firmware
Clear Cache
Factory Reset

Related Post: How To Fix DJI Drone Error Code 30064



This post first appeared on Drone, please read the originial post: here

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DJI Error Code 30224: 5 Methods To Fix It

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