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How Indian IT Giants are Bringing GenAI to Their Clients

When OpenAI CEO Sam Altman said it was “hopeless” for India to build a general purpose LLM like the GPT models, Tech Mahindra CEO CP Gurnani tweeted: “Challenge Accepted.” Even though Altman’s comment was taken out of context and blown out of proportion, we will have to wait and see whether Tech Mahindra is building a ChatGPT alternative. Meanwhile, top IT companies in India such as Infosys, TCS, Wipro, HCL as well as Tech Mahindra have already announced generative AI capabilities to benefit their customers. 

Tech Mahindra’s Generative AI studio

Tech Mahindra had been working on generative AI long before OpenAI released ChatGPT. The IT giant developed the Storicool platform, an auto content creation tool, which was beyond its years, according to chief executive CP Gurnani.

In April this year, Tech Mahindra launched its Generative AI Studio under its amplifAI0->∞ suite of AI offerings and solutions. TechM amplifAI0->∞ helps the IT giant democratise and scale the deployment of AI technology for enterprises globally. Now, the studio aims to bring six aspects of content generation under one umbrella which include: Code, Document/Text, Image, Video, Audio and Data, the IT giant said.

Infosys leverages open-source large language models 

Interestingly Infosys, along with a few other parties including Elon Musk, AWS and others donated USD 1 billion to OpenAI, the company leading the generative AI revolution. The donation was made when Vishal Sikka was still at the helm of the IT giant.

Last month,  Infosys announced Topaz — an AI-first set of services, solutions and platforms using generative AI technologies. Topaz leverages generative AI technologies and comes with 12,000 use cases, Infosys said. Its aim is to provide readily available industry-specific solutions that enable the integration of generative AI into functions such as intelligent automation, AI-driven customer service, and enhanced security solutions. 

“Topaz has helped businesses accelerate growth and create value through its AI-first approach by helping them adopt open-source LLMs to build narrow transformers which will solve a particular problem in the enterprise,” Balakrishna D R, EVP and head of AI and automation at Infosys, told VentureBeat.

TCS to leverage Google’s foundational AI models

Tata Consultancy Services (TCS) also announced generative AI capabilities in partnership with Google Cloud. The IT giant’s generative AI offering is powered by Google Cloud’s generative AI products and services such as Vertex AI, generative AI Application Builder and Model Garden, and TCS’ own solutions. This means TCS will leverage Google’s LLM PaLM for text and chat, Imagen for text-to-image, Codey for code completion and chirp for speech-to-text.

Kevin Ichhpurani, CVP, global partner ecosystems and channels, Google Cloud, said that the partnership with TCS will help address industry-specific challenges and opportunities with generative AI capabilities and solutions, with a focus on addressing real-world use cases and adding business value. “Building on its deep domain knowledge across multiple industry verticals and investments in research and innovation, TCS has developed a large portfolio of AI-powered solutions and intellectual property in the areas of AIOps, Algo Retail, smart manufacturing, digital twins and robotics,” TCS said.

According to the company, they are actively engaging with clients in multiple industries to explore how generative AI can be leveraged to deliver value in their specific business contexts.

Wipro leverages Google’s PaLM

Like TCS, Wipro has also partnered with Google to leverage its generative AI tools through Google Cloud. According to the company, Wipro will integrate them with its own AI models, business accelerators, and pre-built industry solutions. The company plans to integrate generative AI as a central offering across its comprehensive range of consulting services. This includes areas such as digital marketing, customer experience, design thinking, financial services, and its global innovation labs, known as Lab45.

By incorporating generative AI into its suite of services, Wipro aims to provide enhanced value and innovative solutions to its clients in various industries. The Bengaluru-based IT giant will also train around 20,000 associates on Google’s generative AI technologies to accelerate AI-driven transformation. “Through our expanded partnership, Wipro and Google Cloud will use generative AI to solve some of the biggest challenges businesses are facing today, safely and securely,” Thomas Kurian, chief executive at Google Cloud, said. 

HCL partners with Microsoft for generative AI adoption

HCL has partnered with Microsoft to bring in generative AI capabilities to its customers. Microsoft’s OpenAI Azure services will give HCL access to leverage OpenAI’s GPT models, Codex and Embeddings model series.

“By leveraging the latest Microsoft innovations in AI and machine learning, businesses can gain valuable insights into their operations, improve decision-making processes and achieve greater success. Whether enhancing customer experiences, streamlining supply chain operations or optimising business processes, this powerful collaboration provides the tools and expertise companies need to succeed in this fast-paced digital landscape,” Kalyan Kumar, chief technology officer and head, Ecosystems, HCLTech said.

The post How Indian IT Giants are Bringing GenAI to Their Clients appeared first on Analytics India Magazine.



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