If your Brother scanner is not working Windows 10/11 device, then read this article and it will provide you with the best solutions to get rid of it within minutes.

Brother printers are well-known for having features like being able to work with different devices, taking up less space, easy-to-use, and is reliable. Some Brother printers let you not only print, but also fax, copy, and scan your important documents. But there are some problems that you may encounter while using these scanners such as the Brother printer scanner not working.

Most of the time, when you update your Windows OS to a newer version, you might end up facing problems like these. Other reasons may also be the cause. In these situations, it’s very important to know exactly why the problem is happening and how to fix it. In this article, we’ll talk about different techniques and approaches that you can implement to fix the Brother Scanner not working Windows 10/11 issue.

Different Solutions To Resolve The Brother Scanner Is Not Working On Windows

Try out the different methods shared below in order to fix the Brother scanner not connecting to PC.

Solution1: Turn ON Your Scanner And Check The Connections

Before turning on your Brother scanner, you can see that the LCD screen is blank, which means that the device is either turned off or in sleep mode. Press the Power button on the Brother scanner to see if turning on the scanner can fix your Brother scanner is not working issue.

If nothing happens even when you press and hold the power button, then you need to check the connecting wires. If there is a problem with how your computer and the scanner are connected to each other, you might have trouble scanning. So, you should check the connection as soon as possible and fix the Brother scanner is not working problem. If none of these ways work, you need to try out some real troubleshooting solutions provided further.

Also Read: How to Fix Brother Printer Not Printing Properly on Windows

Solution2: Set Your Brother Scanner As Default To Solve Brother Scanner Not Working Windows 10/11

If there are multiple scanning or printing devices connected to your computer, then it is recommended to just set your preferable Brother scanner as the default one. Below are some steps that will guide you through the whole process and help you fix the Brother scanner is not working.

Step1: Open the Start menu and then choose the Settings tool from the app drawer.

Step2: Go with the Devices settings section present on the Settings window.

Step3: Now, choose the Printers & Scanners tab from the left-side panel.

Step4: Then, check the box that says ‘Let Windows manage my default printer’ present on the right-hand side.

Once you are done with the process, check whether your Brother printer scanner not working issue is resolved or not. If not, move on to the next solution.

Also Read: How to Fix My Printer Printing Blank Pages Windows 

Solution3: Update Your Printer Drivers To Fix The Brother Scanner is Not Working Issue

The world is becoming more and more automated as these ways are time-saving and easier. If you also want to save your highly valuable time, energy, and effort for more productive activities, then use the Bit Driver Updater app to update your Windows drivers.

This is an incredible program that you can use to get the latest version of your existing PC peripherals. There are numerous benefits of using this software on your computer. Also, you can easily get rid of the Brother scanner is not working Windows 11/10 issue with the help of this software.  Check out some other advantages of this application:

• Driver backup and restore properties
• Supports multiple Windows editions
• Integrated task scheduler
• Brings updates from trusted sources
• Reliable and easy-to-use interface

Steps to download and use the Bit Driver Updater app and fix the Brother scanner not connecting to the PC issue:

The steps below will provide you with a download link to get the latest version of Bit Driver Updater. Furthermore, they will help you use the app in order to solve the Brother scanner not working Windows 10/11 issue.

Step1: Download the software setup by clicking on the button given below.

Step2: After downloading the setup, click on it, and follow the directions that you get on the screen to install Bit Driver Updater.

Step 3: Let the software run a scan on your PC. After the scan is done, you will see an Update All button at the bottom of the window. Click on it to download the most recent version of scanner drivers.

Once you are done with the process, restart your computer and check if this fixes your Brother scanner not working Windows 11/10 error. If not, try reinstalling the printer drivers on your computer.

Solution4: Reinstall Printer Drivers Using Windows Tool

If in case your printer drivers are corrupted or broken, then you can try to reinstall them to get rid of the Brother scanner is not working. To perform this procedure you need to use one of the Windows utilities called the Device Manager tool. This tool allows you to keep your Windows drivers in a manageable condition.  There are several benefits of using Device Manager, you can fix device-related issues. This tool also helps in improving the compatibility or connection between the computer and the connected devices. Follow the instructions below to resolve the Brother scanner is not working Windows 10/11 issue by reinstalling the driver.

Step1: Move the cursor to the left bottom of the screen and right-click the Windows Start icon.

Step2. Click on Device Manager.

Step3. Now click on “Print queues” to expand it.

Step4. Right-click on your “Brother printer driver”.

Step5. Select “Uninstall device” from the context menu list.

Step6. Click on “Uninstall” in the confirmation window.

Step7. You have uninstalled the printer driver. Now restart your PC so that Windows can reinstall the driver.

If even reinstalling the printer driver doesn’t help you fix the Brother printer scanner not working, then the only way out is to use the Troubleshooter tool.

Solution5: Use Windows Troubleshooter And Get Rid Of Brother Scanner is Not Working

Windows has a built-in mechanism, also known as Windows troubleshooter to detect and resolve the issues that hamper the performance of your computer and the attached peripherals. You can run the troubleshooter to check and fix the Brother scanner not working Windows 11/10 problem. To do so follow these steps.

Step1: In the Windows search bar, type Settings and then hit the Enter key on your keyboard.

Step2: On the Settings window, go to the Update & Security settings by clicking on it.

Step3: Select the Troubleshoot section from the left-hand side panel.

Step4: Then, on the right side, click on the Additional troubleshooters’ button present under the ‘Recommended troubleshooting’ heading.

Step5: Under the ‘Get up and running’ section, single-click on the Printers option in order to expand it.

Step6: Now, click on the Run the troubleshooter button to start the process.

Step7: Let your computer find the reason behind the Brother scanner is not working issue. Then, follow the instructions displayed on the wizard window to fix it.

Step8: Wait for some time till your PC fixes the problem and then restart the computer. Once the troubleshooting process is complete, look for the Brother scanner not working Windows 11/10 error and it will get resolved.

Also Read: Brother MFC-L2710DW Driver Download and Install on Windows PC

Resolved: How To Fix Brother Scanner Is Not Working Windows 10/11

We believe the above-mentioned fixes helped you get rid of the Brother printer scanner not working problem. If in case this issue is still troubling you, contact the manufacturer or Windows Support for some professional advice. Additionally, there might be a chance that your printer is physically damaged. Hence, take it to a nearby repair shop or buy a new one. Moreover, share your thoughts about this blog post in the comments box below.