Getting the best CRM software for Food and restaurant businesses depends on your unique needs and preferences. While some persons might prefer a budget-friendly CRM, others might prefer a sales-focused CRM.
Nevertheless, in whatever category you belong, we have curated the best CRM software to solve your immediate business needs.
Nearly 64% of consumers would still prefer going to a restaurant over delivery and ordering via smartphone or tablet.
– Nation’s Restaurant News
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So, What is the Best CRM for Food and Restaurant Industry?
Overall, we recommend Pipedrive as the best CRM software in the Food Industry. With the increasing level of competition and customer demands for better experiences rocking the food industry, restaurants and hotels need a CRM that will give them a competitive edge.
And that is exactly what Pipedrive CRM represents.
Alongside the overall best, we have listed other incredible CRMs with their unique advantages.
- Pipedrive – Best Overall
- Zoho – Budget Option
- Freshsales – Best Extra Features
- HubSpot – Best for Usability
- Zendesk – Best for Customer Service
1. Pipedrive - Best Overall
Used by over 100,000 companies globally, Pipedrive stands as one of the most-preferred CRM in the food industry globally.
Essentially, CRMs is a sales-oriented CRM that helps organizations effortlessly sell more. On average, it allows salespeople to close 28% more deals than they would normally do.
And that’s not even all. Pipedrive empowers restaurants to automate repetitive tasks, gain deeper insights into their clients, manage leads, and ultimately delight their customers.
Additionally, Pipedrive offers integration capability with over 350 software tools. That means you can seamlessly integrate it with your other software without hassle.
Why Choose Pipedrive CRM?
Pipeline and Deals: With Pipedrive, you can visualize, track and organize your sales process and pipelines. It comes with featured tags to enable you to name your contacts according to their stages in the life cycle.
Automation: Pipedrive automation feature helps you improve your workflow, save time, and cut your operating expenses. You can also set triggers and desired actions that automate your routine tasks.
Insights and Reporting: No business can do without actionable customer and sales insights. Pipedrive provides these insights with no or no extra effort.
Other features of Pipedrive CRM include chat integration, invoice, and billing, contact management, email, and communication tracking, etc.
Pricing details
- $9.90/Per user per month for the essential package
- $19.90/Per user per month for the advanced package
- $39.90/Per user per month for the professional package
- $59.90/ Per user per month for the enterprise package
Pricing Starts: $9.90/Month
2. Zoho CRM - Budget Option
Are you looking for a feature-rich CRM in the food industry on a budget? Then, look no further than Zoho CRM.
Zoho is a fusion of A.I. and innovation. It’s an end-to-end, fully customizable CRM solution for growing a food outlet.
From finance to marketing to contact management, Zoho empowers business owners to transform their businesses with ease digitally.
Plus, it has many out-of-the-box functionalities to help you increase your market share, work and collaborate efficiently.
Why Choose Zoho CRM?
Sales Force Automation: Zoho’s sales force automation allows you to automate routine sales, marketing, and support functions that consume your time. Also, you can create leads, contacts, and deals workflows that bring customers on autopilot from your marketing channels.
Omni-channel: Spark real-time conversations with customers and prospects that interact with your brand via website, email, telephony, and social media. All from your central dashboard.
Sales Enablement: Empower your sales team with the right tools needed to execute their jobs. With Zoho, your can quickly raise and send quotes, access calendars, book appointments, and integrate Google Workspace and Office 365.
Other features include analytics, customer journey orchestration, process management, predictive sales and intelligence, team collaboration, and integrations.
Pricing details
- $12/Per user per month for the standard package
- $20/Per user per month for the professional package
- $35/Per user per month for the enterprise package
- $45/Per user per month for the ultimate package
Pricing Starts: $15/Month
3. Freshsales CRM - Best Extra Features
As the name implies, Freshsales CRM empowers hotel and restaurant owners to streamline their sales process, close deals faster, and accelerate revenue.
If you’re a food and hospitality business seeking a CRM with extra juicy features, then Freshsales is your guy.
Freshsales come with AI-powered chatbots, AI-based deal insights, automated sales campaigns, responsive web forms, and lots more.
With Freshsales, you can quickly generate more opportunities and manage your pipeline.
Why Choose Freshsales CRM?
Freddy AI: Improve your productivity with the power of artificial intelligence. Freddy AI gives you intelligent suggestions and insights on your customers, auto-detects duplicate contacts, predictive lead scoring, lead-generation bot, and lots more.
Customization: Freshsales lets you customize your CRM to fit your need. You can create custom sales activities, lifecycle stages, custom fields, multi-currency, multi-language, etc. It unlocks your creative genius.
Communication: Foster internal and external communication with Freshsales’s collaboration tools built by a team for a team like yours.
Other features include pipeline management, analytics, automation, governance, and mobile.
Pricing details
- $15/Per user per month for the growth package
- $39/Per user per month for the pro package
- $69/Per user per month for the enterprise package
Pricing Starts: $15/Month
4. HubSpot - Best for Usability
HubSpot is one of the world’s leading CRM software for businesses of all sizes. Aside from being easy to navigate, Hubspot also comes with a free plan for businesses in the food industry.
HubSpot is a champion for inbound marketing. It allows organizations to track and analyze their sales activity in real time and enhance their pipeline for better conversion.
Restaurants in the food industry can quickly use HubSpot to capture leads from their digital media assets and start instant conversations that lead to sales.
