Edwards Lifesciences is a prominent American manufacturer of medical equipment with its headquarters in Irvine, California, the company focuses on artificial heart valves and hemodynamic monitoring. The items it offers are divided into four different groups: Critical Care, Surgical Valve, Transcatheter Mitral, and Tricuspid Therapies (TMTT).
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Project Overview
Edwards Lifescience is opting for JD Edwards EnterpriseOne to modify and customize its organization’s operations. They especially want to enhance their sales tax management, including using the Reuters Tax Package for localized tax calculation and management.
Automating sales tax computations, maintaining compliance with tax laws, and streamlining the entire sales tax process so that it integrates with their supply chain process could all be components of it. Navigating the unique requirements of countries in the APAC region, including language barriers, necessitated specialized resources and expertise.
The Challenge
Edwards Lifesciences experienced numerous difficulties while striving to manage sales taxes in a way that takes into consideration the complex details of its extensive global supply chain. Edward Lifesciences, seeking to enhance their ERP operations and streamline processes, partnered with EPIQ InfoTech, a renowned JDE consulting and support services provider (CNC, Technical, and Functional).
The current sales tax solution were unable to handle the complex international transactions, numerous tax laws, and volatile market conditions. As a manufacturer of precise medical devices, accuracy in sales tax calculations and compliance is important, so a more durable and flexible solution is required.
By utilizing the JD Edwards EnterpriseOne ERP system, Edwards Lifescience was able to fully customize the product and precisely tune it to the company’s particular operational issues.
Solution provided by EPIQ
EPIQ’s expert consulting team played a crucial role in providing a comprehensive redesign of Edwards Lifesciences’ global tax management and Reuters Tax Package. Understanding the extensive complexity of tax laws in fusion with supply chain resources in the many countries where Edwards functions
A major accomplishment was the integration of these custom tax solutions into the worldwide supply chain. With the help of JD Edwards EnterpriseOne’s strength and the technical know-how of Epiq, Edwards Lifesciences was able to achieve real-time tax compliance and transparency throughout the supply chain network.
Edward Lifesciences navigation of the unique requirements of countries in the APAC region, including language barriers, necessitated specialized resources and expertise.
The Results
- Functional Consulting Excellence: EPIQ assigned their top-tier Business Analysts to work closely with Edwards Lifesciences team. This collaboration led to the identification of process gaps, bottlenecks, and areas of improvement.
- Process Streamlining: Leveraging deep industry knowledge and ERP expertise, EPIQ supported Edwards Lifesciences in optimizing their processes for increased efficiency and reduced redundancies.
- Specialized APAC Support: EPIQ deployed bilingual resources who understood the intricacies of the APAC market. This ensured seamless communication and understanding of requirements in countries across the region.
- System Enhancement: EPIQ's team proposed tailored system enhancements that catered to the unique needs of Edwards Lifesciences operations.
- Change Management: Facilitated the adoption of new processes and system changes, ensuring a smooth transition.
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