Consumer Goods sales representatives often find themselves needing vital selling information while on the go or in areas without Wi-Fi connectivity. Fortunately, Salesforce Consumer Goods Cloud offers a solution known as Penny Perfect Pricing to address this challenge. By computing precise prices tailored to each customer’s discounts, available promotions, and other pricing conditions, it revolutionizes the sales process.

In this article, we’ll explore how to enable Penny Perfect pricing, how it works and offer insights into its considerations, and limitations as a pricing automation tool.

How does penny perfect pricing work?

Penny Perfect Pricing leverages a powerful pricing engine to determine prices according to customer and product pricing conditions in different situations. Integrated with the ERP system, this pricing automation tool guarantees consistent pricing and seamless document processing. This enables users to efficiently calculate prices, preview or print invoices, and manage various conditions with ease. Customizable configuration options further enhance precision, ensuring a smooth and meaningful pricing experience.

How is the price determined in penny perfect pricing?

In penny perfect pricing, the determination of prices relies on various conditions categorized into three main types:

Determinant Conditions

These are the primary factors that influence price calculation. They include the search strategy used to find the base price and any special prices available. Additionally, contractual and promotional discounts, expressed as both percentages and fixed amounts, play a significant role in determining the final price.

Item Conditions

These conditions apply specifically to individual items within an order. They encompass a range of discounts such as contractual, user-related, promotional, scale, and discretionary (manually applied) discounts. Also included are cash discounts, which may apply to certain items.

Header Conditions

These conditions apply to the entire order or invoice. They involve logistics discounts and surcharges, which may vary depending on factors such as shipping methods or handling fees. Discretionary discounts, which are manually applied at the header level, are also considered here.

Additionally, penny perfect pricing takes into account various factors related to customers and products. For instance, it considers customer partner roles, which can affect pricing across multiple products or product groups.

How to enable penny perfect pricing? 

Enabling penny perfect pricing involves a series of steps to ensure that the pricing system is configured correctly and can accurately calculate prices based on various conditions:

Schedule the Penny Perfect Pricing Server

This step involves setting up a scheduled job to run the Penny Perfect Pricing Apex class. This class is responsible for processing changes in pricing conditions. It extracts relevant information from complex pricing tables and consolidates it into a JSON text format, which is then used by the pricing engine for calculations.

Include picklist values in the Order Template Object.

The Order Template object contains predefined templates for creating sales orders. To enable penny perfect pricing, it’s essential to add the necessary picklist values to this object. These picklist values represent various pricing options and conditions that can be applied to sales orders, such as discounts, promotions, and pricing tiers.

Configure Translation for Picklist Values

If your organization operates in multiple languages, it’s important to configure translations for the picklist values added to the Order Template object. This ensures that users can view and interact with pricing options in their preferred language, enhancing usability and accessibility. 

What are the considerations and limitations of penny perfect pricing?

Before implementing Penny Perfect Pricing provided by the Consumer goods offline mobile app, it’s important to be aware of its considerations and limitations:

Compute Price Setting

Penny perfect pricing is calculated for orders only if the Compute Price setting is configured as Offline (Button) or Offline (Edit Mode) in the order template. This setting determines when and how pricing calculations are performed, so it’s crucial to ensure it’s appropriately configured.

Header Discounts

It’s not possible to apply a header discount to an order when using penny perfect pricing. This limitation means that discounts must be applied at the item level rather than the order level.

Special Prices for Users

Manual addition of special prices for users is not supported in penny perfect pricing. This limitation restricts the ability to customize pricing for individual users manually.

Order Item Custom Attribute

Penny perfect pricing does not support the use of order item custom attributes in condition search and user exits. This limitation may impact the flexibility of pricing configurations based on specific item attributes.

Advanced promotions

The use of Advanced Promotions is not available on the Consumer Goods offline mobile app. This limitation affects the availability of certain promotional features when using penny perfect pricing on the desktop application.

Conclusion 

In conclusion, enabling Penny Perfect Pricing in the Consumer Goods Cloud is a game-changer for sales efficiency and customer satisfaction. With Salesforce CG Cloud’s smart pricing engine, sales reps can easily calculate accurate prices tailored to each customer, no matter where they are. For businesses looking to make the most of Penny Perfect Pricing, partnering with experts like Manras can make implementation a breeze. With Manras’s help, businesses can seamlessly integrate this powerful tool and boost sales in the competitive consumer goods market.