Business Transformation is a strategic imperative for organizations facing macroeconomic volatility and rapidly evolving Business models, employee requirements, and customer preferences. To become more agile and promptly address market challenges, organizationsare investing in digital technologies, including advanced communications and collaboration solutions, that power operational efficiencies and employee engagement.

However, digital transformation projects often fall short of delivering desired outcomes due to their limited scope or poor alignment with diverse employee requirements. Digital tools must be tailored for different job roles, workflows, and environments todeliver strong benefits and a high return on investment (ROI).

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