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WZER Virus (.WZER File) 🔐 Decrypt & Removal Guide

The Wzer virus, known as a ransomware, belongs to the STOP/DJVU family. This malware family is notorious for malicious file ciphering. When the Wzer virus gets into a system, it targets various types of files, such as photos, videos, documents, and more. It changes the file structure and appends the “.wzer” extension to each encrypted file, making them inaccessible and unusable without the decryptor.

Wzer Virus Overview

Wzer

Wzer virus belongs to ransomware that belongs to the DJVU/STOP family. Its primary purpose is to lock all of your files it can reach. After that this ransomware asks for a ransom fee – ($490 – $980) in Bitcoin.

The Wzer virus is a type of malware that encrypts your files and makes you pay for their decryption. This ransomware encrypts different file types. Encrypted files can be identified by a distinct “.wzer” extension. As a result, the affected files become inaccessible and unusable.

Subsequently, the ransomware demands a ransom payment in Bitcoin from its victims, ranging from $490 to $980. Usually, a text file with ransom payment guidances is named as “_readme.txt“.

Wzer Ransomware operates by Salsa20 encryption algorithms to cipher the files. Since Wzer virus utilizes such a robust ciphering method, it becomes quite hard, if not impossible, to pick the decryption key without the assistance of the attackers.

Once Wzer malware finishes the encryption, it shows a ransom note to the user, demanding a ransom payment in exchange for the decryption key. The ransom note provides instructions on how to make the payment and also often contains threats of system wipeout or ransom amounts surge if the ransom is not paid within a specified timeframe.

I have created an all-encompassing list of potential solutions, tips, and methods to remove the Wzer virus and decrypt and recover your files. There are situations where it may be possible to restore your files, while sometimes, it may be impossible.

Brendan Smith
IT Security Expert
First, perform a PC scan using an antivirus tool!
I will assist you in removing the Wzer virus and guide you through the process of decrypting or restoring encrypted files. Below, you will find several universally applicable methods to recover encrypted .wzer files. It is crucial to thoroughly read and comprehend the entire set of instructions. Do not skip any steps. Each step is of utmost importance and must be completed by you.
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Important Note!

It is essential to voice that paying off the ransom does not guarantee the successful recovery of your files. The individuals behind the Wzer virus are not trustworthy. There have been instances where victims have paid the ransom, only to be denied by the cybercriminals with the decryption key provision.

Wzer employs a unique key for every victim, with one exception:

  • If Wzer fails to connect the command and control server (C&C) before starting the encryption process, it resorts to using offline keys. An offline key is the same for all users, which allows for the decryption of files encrypted by the ransomware.

The Wzer virus is highly similar to other DJVU ransomware samples like Wzoq, Wzqw, Wztt, and Jaqw. This virus encrypts a wide range of common file types and appends its distinct “.wzer” extension to all files. For instance, a file named “1.jpg” would be altered to “1.jpg.wzer” and “2.png” to “2.png.wzer“.

After successful encryption, malware spawns a special text file named “_readme.txt” and places it in every folder containing the encrypted files. It as well adds the readme file to the desktop, so the victim will not miss the attack even without opening folders.

The image below provides a visual representation of files with the “wzer” extension:

Encrypted Files by STOP/DJVU Ransomware

Name Wzer Virus
Ransomware familyMy files are encrypted by ransomware, what should I do now?' data-wpel-link="internal" target="_self" rel="follow">1 DJVU/STOPAbout DJVU (STOP) Ransomware.' data-wpel-link="internal" target="_self" rel="follow">2 ransomware
Extension .wzer
Ransomware note _readme.txt
Ransom From $490 to $980 (in Bitcoins)
Contact [email protected], [email protected]
Detection NSIS/Injector.ASR Virus Removal, Win32:Crypt-QZF [Trj] Virus Removal, Trojan.Grandoreiro Virus Removal
Symptoms
  • Installs password-stealing Trojan on the system, like Vidar Stealer or RedLine Stealer;
  • Adds a list of domains to HOSTS file to block access to certain security-related sites;
  • Encrypts most of your files (photos, videos, documents) and adds a particular “.wzer” extension;
  • Manages to install a SmokeLoader backdoor;
  • Can delete Volume Shadow copies to make victim’s attempts to restore data impossible;
Fix Tool To remove possible malware infections, scan your PC:
Gridinsoft Anti-Malware
6-day free trial available.

This message asking payment is for restore files via decryption key:

_readme.txt (STOP/DJVU Ransomware) – The alarming notification demanding users to pay the ransom to decrypt the encrypted data contains these annoying warnings.

Wzer ransomware arrives as a set of actions that are meant to execute certain activities on a victim’s Computer. One of the primary processes being launched is winupdate.exe, a sneaky process that displays a false Windows update prompt during the attack. That is needed to convince the victim that a sudden PC slowdown is caused by a Windows update.

At the same time, the ransomware runs another process (which name commonly consists of 4 random characters) which initiates scanning the computer for target files and ciphering them. Then the ransomware removes Volume Shadow Copies from the system through the following CMD command:

vssadmin.exe Delete Shadows /All /Quiet

Once deleted, it becomes nearly impossible to retrieve the previous computer state using System Restore Points. The issue is, ransomware operators are eliminating any built-in Windows techniques that could help the victim to recover files for free. In addition, the rascals modify the Windows HOSTS file by appending a list of domains to it and linking them to the localhost IP. As a result, the victim will see a DNS_PROBE_FINISHED_NXDOMAIN error when trying to open one of the listed websites.

It has come to our attention that ransomware attempts to block websites that post various how-to guides for computer users. It is evident that by hindering specific domains, the perpetrators are trying to hinder the victim from accessing relevant and helpful ransomware-attack-related information online. The virus also keeps two text files on the victim’s computer that present particulars related to the attack – the victim’s public key and personal ID. These two files are named bowsakkdestx.txt and PersonalID.txt.

After all these modifications, the malware doesn’t cease. Variants of STOP/DJVU have a tendency to deploy Vidar password-stealing Trojan on compromised systems. This threat carries an extensive list of capabilities, including:

  • Infiltrating the victim’s computer with malware and executing it to gain unauthorized access.
  • Obtaining unauthorized access to login credentials of Steam, Telegram, and Skype.
  • Manipulating and viewing files on the victim’s computer without their knowledge.
  • Stealing cryptocurrency wallets from the victim’s system.
  • Granting the hackers remote control over the victim’s computer for various malicious activities.
  • Extracting sensitive information such as browser cookies, saved passwords, and browsing history.

The cryptography algorithm used by DJVU/STOP virus is AES-256. So, once your data is encrypted with an online decryption key, the possibility to get your files back are quite low. Thing is, the key is unique for each victim, and finding a suitable one will take too much time.

Getting the online decryption key in any other way is also close to impossible. It is stored on a server owned by the crooks who promote the Wzer infection. For receiving decrypting code the payment should be $980. To obtain the payment details, the victims should contact the hackers by email ([email protected]).

The message by the ransomware states the following information:

ATTENTION!

Don't worry, you can return all your files!

All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.

What guarantees you have?

You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.

You can get and look video overview decrypt tool:

https://we.tl/t-WJa63R98Ku

Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.

Please note that you'll never restore your data without payment.

Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:

[email protected]

Reserve e-mail address to contact us:

[email protected]

Your personal ID:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Do not pay the ransom!

Please, try to use the available backups, or Decrypter tool

_readme.txt file also demands that the computer owners should contact the hackers within 72 hours starting from the moment of files were encrypted. On the condition of getting in touch within 72 hours, hackers grant a 50% off. Thus the ransom amount will be minimized down to $490.

Yet, stay away from paying off the ransom! I strongly recommend that you do not contact these swindlers and do not pay. An efficient solution to regain the lost data is just using the available backups, or using Decrypter tool from Emsisoft.

The distinctiveness of such malware is the application a similar set of actions to generate the unique decryption key. Thus, unless the ransomware is still under the stage of development or exhibits some hard-to-track encryption, manually recovering the ciphered data is a thing you can’t perform. The sole remedy to prevent the loss of your valuable data is to regularly make backups of your critical files.

Keep in mind that even if you do maintain such backups regularly, they should be stored into a specific location without loitering, not being connected to your main workstation. For instance, the backup may be kept on the USB flash drive or some alternative external hard drive storage. Optionally, you may turn to the help of online (cloud) information storage.

It goes without saying, when you maintain your backup on your common device, it may be encrypted together with your files. For this reason, storing the backup on your computer’s disk is surely not a wise idea.

How I was infected?

Ransomware has a various methods to built into your system. But it doesn’t really matter what way had place in your case.

Ransomware attack following a successful phishing attempt.

Nevertheless, these are the common leaks through which it may be injected into your PC:
  • Utilizing online free hosting resources to distribute the virus discreetly.
  • Disguising the virus installer within other apps, particularly utilities offered as freeware or shareware.
  • Propagation through spam emails containing dubious links leading to the virus installation.
  • Downloading pirated software from illegal peer-to-peer (P2P) resources, which may include hidden malware.

Instances have been reported when the Wzer virus hiding as some legitimate thing, for example, the messages demanding to run a browser update or a vastly needed codec for online media playback. This is commonly the way how some online scams aim to force you into installing the ransomware manually, by actually making you directly involve in this process.

Surely, the fraudulent update alert will not tell that you are going to actually install the virus. This process will be disguised under some alert stating that you must install an urgent security update or some questionable program whatsoever.

Undoubtedly, the software cracks represent the harm as well. Using P2P is illegal and may result in the introduction of serious malware, including the Wzer ransomware.

To sum up, what can you do to avoid the injection of the ransomware into your system? Even though there is no 100% guarantee to stop your PC from getting damaged, there are certain tips I want to give you to avert the Wzer penetration. You must be vigilant while setting up free software today.

Make sure you always read what the installation window offers aside from the main free program. Keep away from opening dubious email attachments. Do not open files from the unknown recipients. Of course, your current anti-malware program must always be updated.

The malware does not show itself openly. It will not be mentioned in the list of your available programs. However, it will be masked under some malevolent process running regularly in the background, starting from the moment when you boot up your computer.

How To Remove Ransomware?

Remove Wzer Virus with Gridinsoft Anti-Malware

We have also been using this software on our systems ever since, and it has always been successful in detecting viruses. It has blocked the most common Ransomware as shown from our tests with the software, and we assure you that it can remove Wzer Virus as well as other malware hiding on your computer.

To use Gridinsoft for remove malicious threats, follow the steps below:

1. Begin by downloading Gridinsoft Anti-Malware, accessible via the blue button below or directly from the official website gridinsoft.com.

Gridinsoft Anti-Malware

2.Once the Gridinsoft setup file (setup-gridinsoft-fix.exe) is downloaded, execute it by clicking on the file.

3.Follow the installation setup wizard's instructions diligently.

4. Access the "Scan Tab" on the application's start screen and launch a comprehensive "Full Scan" to examine your entire computer. This inclusive scan encompasses the memory, startup items, the registry, services, drivers, and all files, ensuring that it detects malware hidden in all possible locations.

Be patient, as the scan duration depends on the number of files and your computer's hardware capabilities. Use this time to relax or attend to other tasks.

5. Upon completion, Anti-Malware will present a detailed report containing all the detected malicious items and threats on your PC.

6. Select all the identified items from the report and confidently click the "Clean Now" button. This action will safely remove the malicious files from your computer, transferring them to the secure quarantine zone of the anti-malware program to prevent any further harmful actions.

8. If prompted, restart your computer to finalize the full system scan procedure. This step is crucial to ensure thorough removal of any remaining threats. After the restart, Gridinsoft Anti-Malware will open and display a message confirming the completion of the scan.

Remember Gridinsoft offers a 6-day free trial. This means you can take advantage of the trial period at no cost to experience the full benefits of the software and prevent any future malware infections on your system. Embrace this opportunity to fortify your computer's security without any financial commitment.

Trojan Killer for "Wzer Virus" removal on locked PC

In situations where it becomes impossible to download antivirus applications directly onto the infected computer due to malware blocking access to websites, an alternative solution is to utilize the Trojan Killer application.

There is a really little number of security tools that are able to be set up on the USB drives, and antiviruses that can do so in most cases require to obtain quite an expensive license. For this instance, I can recommend you to use another solution of GridinSoft - Trojan Killer Portable. It has a 14-days cost-free trial mode that offers the entire features of the paid version. This term will definitely be 100% enough to wipe malware out.

Trojan Killer is a valuable tool in your cybersecurity arsenal, helping you to effectively remove malware from infected computers. Now, we will walk you through the process of using Trojan Killer from a USB flash drive to scan and remove malware on an infected PC. Remember, always obtain permission to scan and remove malware from a computer that you do not own.

Step 1: Download & Install Trojan Killer on a Clean Computer:

1. Go to the official GridinSoft website (gridinsoft.com) and download Trojan Killer to a computer that is not infected.

2. Insert a USB flash drive into this computer.

3. Install Trojan Killer to the "removable drive" following the on-screen instructions.

4. Once the installation is complete, launch Trojan Killer.

Step 2: Update Signature Databases:

5. After launching Trojan Killer, ensure that your computer is connected to the Internet.

6. Click "Update" icon to download the latest signature databases, which will ensure the tool can detect the most recent threats.

Step 3: Scan the Infected PC:

7. Safely eject the USB flash drive from the clean computer.

8. Boot the infected computer to the Safe Mode.

9. Insert the USB flash drive.

10. Run tk.exe

11. Once the program is open, click on "Full Scan" to begin the malware scanning process.

Step 4: Remove Found Threats:

12. After the scan is complete, Trojan Killer will display a list of detected threats.

13. Click on "Cure PC!" to remove the identified malware from the infected PC.

14. Follow any additional on-screen prompts to complete the removal process.

Step 5: Restart Your Computer:

15. Once the threats are removed, click on "Restart PC" to reboot your computer.

16. Remove the USB flash drive from the infected computer.

Congratulations on effectively removing Wzer Virus and the concealed threats from your computer! You can now have peace of mind, knowing that they won't resurface again. Thanks to Gridinsoft's capabilities and commitment to cybersecurity, your system is now protected.

Video Guide


How To Decrypt .wzer Files?

How to restore big files?

Try deleting .wzer extension on a few big files and opening them. This malware has issues with large files encryption. Either the virus scanned and did not encrypt the file, or it failed and did not add the filemarker. If you have files that are very large (2GB+), the latter is most likely. Please, let me know in comments if that will work for you.

The newest extensions released around the end of August 2019 after the criminals made changes. This includes Wzoq, Wzqw, Wztt etc.

As a outcome of the alterations made by the criminals, STOPDecrypter is no longer backed. It has been replaced with the Emsisoft Decryptor for STOP Djvu Ransomware developed by Emsisoft.

You can download free decryption tool here: Decryptor for STOP Djvu.

  1. Download and run decryption tool.

    Start downloading the decryption tool.

    Make sure to launch the decryption utility as an administrator. You need to agree with the license terms that will come up. For this purpose, click on the “Yes” button:

    As soon as you accept the license terms, the main decryptor user interface comes up:

  2. Select folders for decryption.

    Based on the default configurations, the decryptor will by default choose the reachable directories in order to decode the currently available drives (the connected ones), including the network drives. Additional (optional) locations can be selected with the aid of the “Add” button.

    Decryptors usually propose several options depending on the specific malware family. The present possible options are shown in the Options tab and can be turned on or deactivated there. You may discover a detailed list of the currently active Options below.

  3. Click on the “Decrypt” button.

    As soon as you add all the desired locations for decryption into the list, click on the “Decrypt” button in order to initiate the decryption procedure.

    Note that the main screen may turn you to a status view, letting you know of the active process and the decryption statistics of your data:

    The decryptor will notify you as soon as the decryption procedure is completed. If you need the report for your personal papers, you can save it by choosing the “Save log” button. Note that it is also possible to copy it directly to your clipboard and to paste it into emails or messages here if you need to do so.

The Emsisoft Decryptor might display different messages after a failed attempt to restore your files:

✓ Error: Unable to decrypt file with ID: [your ID]
There is no corresponding decryption key in the Emsisoft decryptor’s database.
✓ No key for New Variant online ID: [your ID]
Notice: this ID appears to be an online ID, decryption is impossible
Malware used an online key to cipher your files. There is no one to share the decryption key with you. File recovery is only possible through paying the ransom.
✓ Result: No key for new variant offline ID: [example ID]
This ID appears be an offline ID. Decryption may be possible in the future.
Malware used an offline key, though the file recovery operation failed (the offline decryption key isn’t available yet). But, this message is a good news for you, because it might be possible to restore your files in the future.
It can take a few weeks or months until the decryption key gets found and uploaded to the decryptor. Please follow updates regarding the decryptable DJVU versions here.
✓ Remote name could not be resolved
This stands for a DNS issue present in your system. Our first recommendation is to reset your HOSTS file back to default.

How to Restore .wzer Files?

In some case ransomware is not doom for your files…

The Wzer ransomware encryption mechanism feature is next: it encrypts every file byte-by-byte, then saves a duplicate, deleting (not overriding!) the original file. Hence, the information of the file placement on the physical disk is lost, but the original file is not erased from the physical disk. The cell, or the sector where this file was kept, can still hold this file, but it is not present in the file system and can be replaced by data that has been loaded to this drive after the deletion. Hence, it is possible to recover your files using special software.

I recently had my pc infected by the this virus. It managed to bypass 2 Antivirus software and 2 malware fighters.

Anyway, after realizing it was an online algorithm, it is impossible to retrieve my encrypted files. I also had my backup drive plugged in at the time of the virus, and this was also infected, or so I thought. Every folder within my backup drive had been infected and was encrypted. However, despite losing some important files, I retrieved almost 80% of my 2TB storage.

When I started going through the folders, I noticed the readme.txt ransom note in every folder. I opened some of the folders and found that all files that were not in a subfolder within that folder had been encrypted. However, I found a flaw and glimmer of hope when I went into the subfolders in other folders and found that these files had not been encrypted. Every folder within my c and d drives, including subfolders, had been encrypted, but this was not the case with the backup drive. Having subfolders created within a folder has saved 80% of my data.

As I said, I believe this to be only a small loophole on a backup drive. I’ve since found a further 10 % of my data on another hard drive on a different pc. So my advice is if you use a backup drive, create subfolders. I was lucky, I guess. But I was also unlucky that the virus hit as I was transferring some files from my backup.

Hopefully, this can help some other people in my situation.

Jamie Newland
Some pointers for recovery repair of Wzer files (true for all STOP/DJVU variants):
  • I have seen Stop/Djvu variants fail to encrypt deeper nested folders, so that you can check that. You may find those are not encrypted.
  • This ransomware saves encrypted data to a new file, deletes the original. So there’s a slight chance part of that deleted file can be recovered using file recovery software. It’s unlikely the folder structure can be restored, so a free tool like PhotoRec may be as good as any.
  • This ransomware only partially encrypts (about the first 150 KB), so depending on file size and type of data, the not encrypted part may be recoverable.
  • Joep

    Recovering your files with PhotoRec

    PhotoRec is an open-source program, which is originally created for data recovery from damaged disks, or for file retrieval in case if they are unintentionally deleted. However, with time flow, this program received the ability to restore the files of 400 different file types. Hence, it can be used for file recovery after the Wzer attack.

    First, you need to download this app. It is 100% free, but the developer notifies that there is no guarantee that your files will be retrieved. PhotoRec is distributed in a pack with another utility of the same developer – TestDisk. The resulting archive will bear TestDisk name, but don’t worry. PhotoRec files are right inside.

    To open PhotoRec, find and open “qphotorec_win.exe” file. No installation process is needed – this program has all the files it need inside of the archive, hence, you can fit it on your USB drive, and try to help your friends/parents/anyone who has been attacked by Wzer ransomware.

    After the start, you will observe the screen showing you the complete list of your disk drives. However, this information is likely futile, because the required menu is placed a bit higher. Click this tab, then choose the disk which was attacked by ransomware.

    After picking the disk, you need to opt for the destination folder for the restored files. This menu is located at the lower part of the PhotoRec window. The best decision is to export them on USB drive or any other type of removable disk.

    Then, you need to designate the file formats. This option is located at the bottom, too. As it was mentioned, PhotoRec can recover the files of about 400 different formats.

    Finally, you can initiate files recovery by pressing the “Search” button. You will view the screen where the findings of the scan and recovery are shown.

    Wzer files recovery Video Guide.


    Frequently Asked Questions

    How can I open “.wzer” files?


    No way. These files are encrypted by ransomware. The contents of encrypted files are not available until they are decrypted.

    Encrypted files contain important information. How can I decrypt them urgently?


    If your data remained in the .wzer files are very valuable, then most likely you made a backup copy.
    If not, then you can try to restore them through the system function – Restore Point.
    All other methods will require patience.

    You have advised using GridinSoft Anti-Malware to remove Wzer. Does this mean that the program will delete my encrypted files?


    Of course not. Your encrypted files do not pose a threat to the computer. What happened has already happened.

    You need GridinSoft Anti-Malware to remove active system infections. The virus that encrypted your files is most likely still active and periodically runs a test for the ability to encrypt even more files. Also, these viruses install keyloggers and backdoors for further malicious actions (for example, theft of passwords, credit cards) often.

    This virus has blocked infected PC: I can’t get the activation code.


    In this situation, you need to prepare the memory stick with a pre-installed Trojan Killer.

    Decryptor did not decrypt all my files, or not all of them were decrypted. What should I do?


    Have patience. You are infected with the new version of STOP/DJVU ransomware, and decryption keys have not yet been released. Follow the news on our website.

    We will keep you posted on when new keys or new decryption programs appear.

    What can I do right now?


    The Wzer ransomware encrypts only the first 150KB of files. So MP3 files are rather large, some media players (Winamp for example) may be able to play the files, but – the first 3-5 seconds (the encrypted portion) will be missing.

    You can try to find a copy of an original file that was encrypted:

    • Files you downloaded from the Internet that were encrypted and you can download again to get the original.
    • Pictures that you shared with family and friends that they can just send back to you.
    • Photos that you uploaded on social media or cloud services like Carbonite, OneDrive, iDrive, Google Drive, etc
    • Attachments in emails you sent or received and saved.
    • Files on an older computer, flash drive, external drive, camera memory card, or iPhone where you transferred data to the infected computer.

    If the guide doesn’t help you to remove infection, please download the GridinSoft Anti-Malware that I recommended. Do not forget to share your experience in solving the problem. Please leave a comment here! This can help other victims to understand they are not alone. And together we will find ways to deal with this issue.

    How to Protect Your Computer from Wzer Ransomware

    As cyber threats continue to evolve, ensuring the security of our computers has become more critical than ever. Malware, short for malicious software, poses a significant risk to our data, privacy, and overall online experience. Follow these simple guidelines to protect your computer:

    1. Install a Reliable Anti-Malware Solution: Having a robust anti-malware software is your first line of defense against cyber threats. Gridinsoft Anti-Malware is an industry-leading solution that offers real-time protection, thorough system scans, and automatic malware removal. Its constantly updated database ensures it can detect even the newest and most sophisticated threats.
    2. Keep Your Operating System and Software Updated: Regularly updating your operating system and software is crucial. Updates often include security patches that address vulnerabilities that cybercriminals may exploit. Enable automatic updates to ensure you stay protected.
    3. Exercise Caution with Email Attachments and Links: Malicious emails often contain infected attachments or links that lead to malware-infested websites. Avoid opening suspicious emails or clicking on unknown links. Be especially wary of emails that urge you to take immediate action or provide sensitive information.
    4. Use Strong Passwords and Enable Two-Factor Authentication: Strong, unique passwords are essential for protecting your online accounts. Enable two-factor authentication (2FA) whenever possible to add an extra layer of security.
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    WZER Virus (.WZER File) 🔐 Decrypt & Removal Guide

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