As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.

Feathr’s software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.

We’re working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you’re ready to grow and “help the helpers”, all on a 4 day workweek, you’ve come to the right place.

But hey, don’t take our word for it. Hear what current and former Flockers have to say about their experience.

Senior Digital Campaign Strategist

Compensation: \(65,000 base + up to \)15,000 bonus per year based on Services Team Goals

Perks: 4-day work week, Health/dental/ visionInsurance, Summr and Wintr breaks, paid vacation + Unlimited sick time

Your Work

The Senior Digital Campaign Strategist at Feathr is the customer’s dedicated marketing lead that drives successful outcomes for our highest-value, complex customers. This individual will work closely with our Digital Campaign Managers and Designers to effectively plan marketing campaigns and advise our customers to do their best marketing. The Digital Campaign Strategist will report to the Team Manager on the Managed Services team.

Your Experience & Skills

• 3+ years work experience developing, managing, or planning marketing campaigns across multiple customers

• 5+ years in a customer-facing position

• 1+ years of account management experience or equivalent

Your Qualities

• Excellent written and verbal communication - You practice clear, precise, compelling communication that is tailored to your audience

• Relationship builder - You are effective at developing and nurturing customer and internal relationships to drive business outcomes

• Excellent listener- You listen with precision and ask pointed questions to understand

• Critical/strategic thinking - You analyze available facts, evidence, observations, to inform decisions related to long and short term goals

• Creative problem solving - You are able to identify innovative solutions to solve unique customer and business challenges

• Organized and excellent time management skills - You’re comfortable getting your ducks, crows, and ravens in a row in a deadline-driven environment. You know how to prioritize in a high-volume environment.

• Data and numbers oriented- You are able to review data, analyze the results, and extrapolate recommended next steps. You can turn data and metrics into actionable insights that support clear recommendations

• Positive attitude - In a fast-paced and unpredictable environment, you focus on the solutions and have a keen eye for process and product improvements

• Self-starter - You quickly and accurately identify roadblocks, rally the resources, provide options to our partners and execute; unafraid to ask questions

• Collaborative - You communicate and problem solve with colleagues across other functions

• Adaptable - When you experience an unexpected and rapid change, you quickly switch focus to your new priority without delay

Your Day

• Develop strategic marketing plans for your customers to understand and for your team to deliver

• Conduct research to help build customer target audiences and campaign strategies

• Test, validate, and develop best campaign practices for your customer portfolio and for the team

• Lead customer calls to communicate campaign results and clear recommendations to deliver customer value

• Lead your Campaign Manager to ensure project deliverables are completed with quality and timeliness

• Take over at-risk or escalated customer accounts and develop retention strategies

• Project manage a customer portfolio of $700k+ in Managed Services revenue

• Report on campaign data to tell a cohesive story

• Optimize campaigns and ensure results are on pace with client goals

• Troubleshoot bugs and technical issues with support team manage customer projects from start-to-finish using Asana, Gsuite, Front, and Salesforce

• Communicate  with the customer as needed to complete deliverables

• Lead coaching sessions on key topics in collaboration with management to help other Strategists achieve their targets

• Proactively identify and improve department operations or customer experiences by gathering and analyzing customer feedback, summarizing trends, and presenting actionable insights and recommendations to enhance the overall effectiveness of the department

Compensation

Base salary for this position is Salary \(65,000 base per year dependent on experience and credentials, with the possibility of earning up to an additional \)15,000 per year  based on Services Team Goal.

In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated team

Location

This position is Remote to candidates located fulltime in Florida or with the option to work from our headquarters in Gainesville, FL.  If you aren’t familiar, Gainesville is a hip, mid-sized city with a highly innovative population and an attainable standard of living.

Interview Process

As a part of our commitment to creating a fair, equitable, and positive Interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.

Information Screening - The Talent Acquisition Specialist will invite candidates that move forward to a 30-minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has.

Hiring Manager Interview & work Exercise - 1 hour virtual meeting with the Hiring Manager to answer role-specific questions and review the work assignment. There is a role playing exercise component to this interview as well. Candidates will be given a prompt to prepare a few days ahead of their interview.

Panel Interview - 1 hour interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position.

Offer - The Talent Acquisition Specialist will reach out with the details of the offer to discuss with the candidate. After all the details of the informal offer are finalized, the candidate will receive their formal offer. This is the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process.

Accommodations

If you require accommodations or assistance during the application or interview process due to a disability, please submit a request via this Candidate Reasonable Accommodation Request Form.

Benefits & Perks

We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time.

• 4 day workweek

• Full vision and dental, 99% health insurance

• Flexible Work Schedule

• Unlimited sick time for when you need to take care of your physical or mental health

• Vacation Time

• Extended Summr + Wintr Breaks

• Parental Leave

• Wellness Reimbursement Credit

• Home Office Stipend

• Professional Development Budget

• Team hangouts and events

You can read more about Feathr’s decision to move to a 4-day workweek here .

Culture:

Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have.

• Practicality: Am I incrementally improving something or delaying perfection?

• Ambition: Am I staying in my comfort zone as opposed to learning and communicating what is necessary to solve

•  the real challenges?

• Clarity: Is my audience understanding what I’m communicating?

• Trust: Am I being sincere and trusting others to do the same?

• Service: Am I expecting more from myself than from others?

This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty.

Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.