When businesses continue to evolve, their customer service changes too. Quality of customer service is paramount when it comes to customer satisfaction. As companies continue to improve their customer support experience, they’ve discovered a new secret tool for the same – Digital Adoption Platforms (DAPs). If you are wondering what Daps are and how it can boost your customer service, keep reading.
Related Articles
DAPs – What are They?
Digital Adoption Platforms – DAPs – are simply software solutions that help both new or existing users navigate and familiarise with certain tools or applications. It includes a range of features such as walkthroughs, interactive guides, and in-app tutorials that simplify the learning experience for users. Popular DAPs like WalkMe enhances the onboarding experience for employees of any organisation. Let’s find out how this works for customer support teams.
Delivering Superior Customer Support:
DAPs can elevate customer support teams in the following ways:…
The post DAPs – Your Secret to Delivering Superior Customer Service appeared first on jlzaroo.
This post first appeared on Three Effective Digital Marketing Ingredients That Will Shine In The Modern Marketplace, please read the originial post: here
