Generally, yes! When it comes to Full Fibre we can guarantee that you will get the speeds we advertise all the time as there is a permanent physical connection between you and the local exchange. Full Fibre means that there is no copper cable element in the system, and it’s copper wire which can often be singled out for blame for slower speeds at busy times as it’s not possible for copper to convey the amount of data that fibre can handle easily.
We do everything we can to also ensure that our wireless customers get the speeds they’re promised too. We use a waveband which isn’t affected by rain, fog or even electrical storms and transmit 200 Mbps, meaning that our service would have to degrade by more than 50% for our 100 Mbps customers to stop getting the speeds we promise. That just leaves our 200 Mbps wireless customers who may experience a slight slowing of speeds if there is a problem with our transmitter. However, 200 Mbps is a lot more than homes have had available to them up to now via ADSL or Fibre to the Cabinet broadband internet services. So although we place the caveat “speeds up to” on our product information, we don’t envisage our customers getting anything less than what they pay for, except in infrequent circumstances beyond our control.

For most of us latency isn’t really an issue. Latency is the gap between you sending data and its arriving at its destination and vice versa. It doesn’t particularly matter to people browsing the internet shopping or looking at social media.

Streaming movies or listening to podcasts without downloading them first isn’t really affected as your computer will usually download five or ten minutes of video or audio in advance so any latency is covered up. Latency is an issue for you if you’re a regular online game player. Latency when you’re playing FPS games will make you a sitting target and ruin your accuracy. Experience it on flight sims or driving games and you could collide with things you weren’t meant to or miss other objects. With Full Fibre broadband latency isn't an issue at all unless there are a lot of people in your household all using the internet at the same time. However, if you do start to experience latency issues it may be worth talking to Briant Broadband about upgrading your package to one better suited to your useage

Our prices are clear and transparent:
100 Mbps Superfast Wireless for £22
150 Mbps Ultrafast Full Fibre for £28
300 Mbps Ultrafast Full Fibre for £32
500 Mbps Ultrafast Full Fibre for £36
900 Mbps Ultrafast Full Fibre for £40
If you decide to take up a Voice over Internet Protocol (VoIP) phone there’s an additional fee of £9.99 per month, however VoIP is an option which Briant Broadband customers are in no way bound to take up.
We don’t have contracts. That means no credit checks, and no lengthy forms to fill in. Being contractless has other advantages too. For instance, because you’re not tied into a contract you can change your package to suit you. So if your high usage child moves out or goes to university you can drop your plan to better suit your needs, or if you discover the joys of streaming HD movies, gaming online or indeed your high-use offspring move back in you’re free to upgrade your plan without pesky delays of admin fees. Just call us up and we’ll switch you over. Not being tied to a contract allows us to do what precious few other utility providers do, and that’s pause your plan if you’re away from home for 30 days or more. We know not all of our users are permanent local residents, or you may have other reasons for needing to turn off your service for a month or so. That’s no problem. Just give us a call or drop us an email with the date you want your plan paused and we’ll take care of it, again, without charging you an admin fee.

Absolutely not. Briant Broadband Full Fibre is a permanent connection to the exchange via a fibre optic cable which not only delivers up to 900 Mbps, it is also sheathed and armoured so that it is very hard to break. Where the cables aren’t laid underground they are hung from a telegraph pole, just like your old phone lines were. While these cables might get pulled about in harsh weather they have been tested to destruction and have proven themselves to be a match for even the worst weather.
On the other hand, if you are going with our wireless option then rest assured that the wavelength that we use to send broadband to our customers is also unaffected by poor weather, including lighting storms, high winds, rain and fog.

Of course. Most smart TVs can be linked wirelessly to your router or receiver through the remote control, if not you may need to get a Firestick or Chromecast which you plug into the back of the TV, or, if your TV is located near to your router, you can plug it in directly with an ethernet cable. That’s really all there is to it.