Per year, 69 million vehicles in the United States break down. That’s about one in every five vehicles on the road. Uber for Tow Truck is an on-demand roadside assistance app. Towing service providers and entrepreneurs can use this platform. With Uber for Tow Truck App, they can efficiently dispatch and manage their tow trucks. 

On the other side, it offers convenience for customers whose vehicles have broken down in the middle of the road and need tow trucks immediately. 

For truck drivers, this app provides details about the customer’s name, exact location, vehicle type, etc., helping them to quickly reach the location and tow the vehicle to the mechanic’s shed. 

There is still much to say about this Uber for tow truck app. Read the rest of the blog to find out more about it.  

The Purpose Of Uber for Tow Truck App:

Generally, an app’s purpose is to simplify tasks and increase productivity. Uber for Tow Truck app does the same. 

Its purpose is to simplify the process of getting a tow truck. And to increase the productivity of tow truck drivers by making it easier to find customers. 

The app allows users to request a tow truck by tapping a button. It provides tow truck drivers with a map of the nearest customers to deliver their services.

Features of Uber for Tow Truck App:

Every tow truck app like Uber consists of these features: 

User Features:

Login:

The login option is essential for users to enter the app. New users must sign up for their account. They can link social media accounts to create/log in through the app.   

Profile Management:

Here, users can maintain and update their profiles. They can add or remove personal information, such as their name, email address, and phone number. They can also change their password and manage app permissions. 

Book Tow Truck: 

This option allows users to book tow trucks. It requires users to enable location to complete the booking process.

Chat or Call:

Users can chat or make calls to the truck drivers. For example, if a user is trying to find a truck stop, they can chat with the driver to get directions. Or, if a user is trying to schedule the service, they can call the driver to confirm the time and location. 

Cancel Booking:

This feature lets users immediately cancel their bookings. They do not need to wait or pay a cancellation fee. If they repeatedly cancel bookings, they should pay a cost to book service again.  

Secure Payment:

Users can securely pay for the service providers. The Uber for Tow Truck app will keep their personal data and transactional details safe. This safeness encourages users to make payments through the app.   

Rate & Review:

Users can rate and review their experience with the service. Their words help service provider improve their offerings and get more bookings. Positive reviews will attract more customers. Negative comments will help the service provider to enhance their offerings. 

Truck Driver Features:

Login or Signup:

Like users, truck drivers need to sign up to enter the app. They can also use social media accounts to create and login accounts smartly. They will undergo an authentication process to get a verified check from the admin. Their profile must get the verified check. If they do not get it, the driver cannot receive any jobs. 

Order Page:

Drivers can view who booked their services recently. This page provides every detail about the user, location, etc. Here, they have the option to accept or reject requests. They can take orders on a priority basis. They can approve if they haven’t received any requests previously. If they have any previous tasks, they can decline the request.   

Location Tracking:

Tow truck apps like Uber allow drivers to track users’ locations lively. The driver can track precisely the users’ location and how long it will take to arrive. It provides drivers with the most efficient route to provide their service on time. 

In-App Communication:

Drivers can communicate with users in the app. This feature allows them to coordinate pick-up and drop-off locations and respond to or answer any questions or issues that users may have.

Service History:

Service history is crucial for drivers to view jobs they did in the past. It shows the date, time, service cost, and other essential details of jobs they completed. This record can help drivers track their progress and see how their business is doing. 

Admin Features:

Manage Orders:

Uber for Tow Truck app empowers admins to manage towing requests efficiently. They can monitor, assign, or remove orders from the app. They can help users get the service quickly. Also, they can assist truck drivers in finding nearby services. By managing the orders, admins can keep the platform active and potential. 

Manage Users and Drivers:

Admins have the unique power to add or delete users and drivers from the app. They have a list of all the drivers and users in the app, and they can add or remove anyone from the list. Managing accounts is important because it allows admins to keep the app running smoothly. They can also ensure that only authorized people are using their platform.

Supervise Documents:

This feature allows admins to oversee the documents (heavy vehicle licenses, identity cards, educational qualifications, etc.) of drivers. By supervising these documents, admins can authorize drivers for the service. Admins label drivers as eligible for tow service only if their documents comply with business norms.    

Manage Map:

Admins have a comprehensive map to view their truck drivers’ presence. If any location needs more drivers, admins can lead them to that area. By monitoring the location’s demands, admins can provide more job opportunities for drivers. In addition, they can effectively aid their customers when they stand clueless on the roadside.    

Update Fare:

Pick-up and drop-off locations vary for each towing service. The admin’s job is to update the fare for each specific distance. They can even set prices for peak times when the demand is high for tow services. This feature enables admins to fix reasonable costs for their services.    

Conclusion:

If you want to start a new business or need to upgrade your towing business, you can develop an Uber for tow truck app.  Do your research. Discover the best app development company. There are many software companies out there. It’s crucial to do your research and find one that has a good reputation. Start developing your tow truck app. 

Once the contract is signed, the fun begins! 

Work with your app development team to create the app of your dreams.

The post Uber for Tow Truck: App to Dispatch Your Tow Trucks with Few Taps appeared first on Trioangle Blog.

The post Uber for Tow Truck: App to Dispatch Your Tow Trucks with Few Taps appeared first on Trioangle Blog.