PSTN is on its way out ever since IP PBX replaced it and now, some pundits predict that with the rise of WebRTC and other technologies IP PBX may go the same way. This is not the case. IP PBX is here to stay and it is going strong. It certainly has evolved from electromechanical PBX to electronic to VoIP based IP PBX, bringing in its wake more features and facilities at reduced capital expenditure and operational costs. Today IP PBX has evolved from its rudimentary form to a unified communication platform that includes fax, voicemail, instant messaging and even conference calls and mobility along with regular features. Ecosmob’s current IP Pbx Solution Development service raises the bar on customization and technical features.

Custom development

There are big players such as Cisco and Huawei offering excellent proprietary IP PBX and then there is Ecosmob. Ecosmob IP PBX solution development offers extreme customization that may not be available from elsewhere. It can offer Freeswitch or Asterisk-based IP PBX development to suit an enterprise’s requirements. An enterprise may need a centralized IP PBX or opt for hosted IP PBX with multi-tenant architecture. Drilling down, one can opt for customization of various features:

– Configurable routing rules

– 3 way conference

– Call returns and routing

– Barge in

– Multi-level interactive voice response

– Direct inward dialing and custom dialer

– Gateway or trunk management

– Multilingual support

– Intercom dialing

– Black/white list and virtually any feature

– Mobility extensions

– Security and permissions

Apart from offering ease of use and low cost of operation, customization of IP PBX means you have only those features you need with no extra baggage. This reduces the load on infrastructure and CAPEX. For instance, a startup may wish to go for hosted service making use of WebRTC that does away with the need to have IP Phones and routers. Startups enjoy a full-fledged IP PBX without the associated cost and, in addition, change of office location does not affect their communication setup.

Smart technologies

Ecosmob does it even better in IP PBX customization with a high level of artificial intelligence and machine learning integration. For instance, an IP PBX can be smart enough to be voice-operated and learn to recognize owners who can initiate a call simply by issuing a voice command. It is like having a secretary to dial for you and you can conduct hands-free conversations even as you carry out other tasks. ML means the system keeps learning and becomes an expert at dialing as well as routing calls to the right person. Users benefit and customers who call have an exemplary experience.

Small things do matter a lot. A feature-rich IP PBX may sound appealing but you may better appreciate voice clarity on IP networks and the ability to handle any codecs. You may like to receive a call on your mobile through the IP PBX. When you opt for Ecosmob custom IP Pbx Solution you get precisely what you want at a price that is affordable and total backup services at all points with options for future upgrades.

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