In light of the COVID pandemic, the need for a better work-life balance has been far more prominent. Flexible working, remote working, or telecommuting; whatever you call it, the demand for flexible working hours is growing. While some job roles are not suitable for flexible working, many businesses are under the pressure to meet the demand of these working conditions.

Many businesses are wary of allowing their employees to work remotely, through worries that their staff won’t be as productive away from the office. Here are some common questions around remote working:

• Do we have the tech and equipment to support this?
• Can we afford to implement new systems?
• Will it change business operations?

The reality of this is far different. In many cases, all you need to make remote working possible is a business Voip service – no, seriously! While each business is different, a VoIP phone system will help many roles fulfil their job requirements. A VoIP phone service can help improve connectivity for small businesses in many ways and offer your staff flexible working hours.

The Benefits of Flexible Working

Offering your employees flexible working is more than a simple perk of a job. Flexible working can improve the quality of your employee’s lives while benefiting your business.

Here are a few benefits of flexi-working opportunities:

• Happier and more productive staff
• A wider recruitment talent pool
• Save costs on travel and meeting expenses
• Retain talented employees
• Disaster and crisis recovery
• Stay competitive in your industry
• Reduced carbon footprint

Why Offer Flexible Work?

First, let’s understand exactly why employees are demanding flexible hours and remote working. Employees are not robots, and they have personal lives outside of the office. Many employees are balancing working full-time with children, commuting, and elderly parents.

Commuting to and from work can take up many hours each week and who wouldn’t want to save time and travel costs that could be better spent elsewhere? In addition, an employee who is worried about personal matters outside of work is neither happy nor productive. Without flexible working opportunities, for many, it may mean quitting their jobs for more suitable roles. If you offer remote working, your business reaps the benefits while offering a happier lifestyle to their employees who are contributing while managing other responsibilities.

How VoIP Systems Allow Flexible Working

In 2022, locations no longer matter. Employees can work anywhere that has an internet connection – home, a coffee shop, the office, or even from the back of a taxi! Businesses no longer require a traditional phone system to handle voice calls. Simply download a phone or softphone app on the device of your choice and off you go!

Just because your team work remotely, that doesn’t mean that you lose the ability to monitor your staff. With quick access to your call records and call log data, you can keep track of who’s answering the most (and least) phone calls while monitoring their performance. You will also be able to access the call recording as soon as the phone call has ended, enabling you to carry out call quality audits whenever you need to.

Enhance Flexi Working with Business VoIP Phone Systems

With VoIP phones, you are more in control than ever before. Check out some of the features that your new VoIP phone system will have to offer:

• Quick Close – close your lines at a moment’s notice
• Time of Day Routing – manage your calls during busy periods, around staff schedules, and even lunches
• Multi-Departments – easily identify the type of call (i.e. Sales or Technical Support)
• Voicemail to Email Transcription – highlight important details and double-check the information that may be difficult to hear on a recording
• Call Routing – set VoIP calls to ring your team all at once or in a sequence
• Contact Book – favourite callers can be given priority and unfavourable callers can be barred

Why not contact our team today to see how our VoIP business phone system and virtual phone numbers can help you to offer flexi-work opportunities?

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