To help businesses during this difficult time we have recorded a selection of Coronavirus (COVID-19) related prompts that may help you manage your customers expectations. These are listed below and you can activate them from within your account.
Simply log in to your account, go to your number settings and select one of the below introductions, out of hours messages.
Set of introduction messages for you to use
Hello there and thank you for your call. Please note that due to the Covid-19 virus many of our team are working from home. While we will of course endeavour to get back to you as soon as possible, there may been unavoidable delays. We thank you for your patience and understanding during this time. Please wait will we pass you through to the next available team member.
Hello there and thank you for your call. Despite the ongoing concerns with the Covid-19 virus we are still open for business as usual. Please wait while we connect you to the next available team member.
Hello there and thank you for your call. Despite the ongoing concerns with the Covid-19 virus our warehouse team are still shipping your orders out. Due to the current circumstances, there may be unforeseen delays and we appreciate your patience. Please wait while we pass you through the next available team member.
Hello there thank you for your call. Due to concerns over the Covid-19 virus, our team is working from home. While we will do our best to answer your questions, we are working with restricted systems and information. Thank you for your patience. You are now being passed through to the next available team member.
Set of out of hours messages for you to use
Thank you for your call. Due to the Covid-19 virus our offices are closed. Please visit our website for further details.
Hello, thank you for your call, unfortunately we have temporarily closed the restaurant due to the current pandemic Covid-19. Please visit our website for updates. Alternatively please press 1 now to leave us a message and one of our team can get back to you as soon as possible.
Hello there and thank you for your call. Due to the current Covid-19 virus pandemic, our team members are working for home. For this reason we ask that you send all enquires through via email. Alternatively please press 1 now to leave us a message with your name, number and nature of your enquiry, one of our team will then get back to you as soon as possible.
Hello there and thank you for your call. Due to the current Covid-19 virus pandemic, our team members are working for home. For this reason we ask that you send all enquires through via email or use the live chat feature on our website. Alternatively please press 1 now to leave us a message with your name, number and nature of your enquiry, one of our team will then get back to you as soon as possible.
Thank you for your call. We are not taking calls at present. Please visit our website for further details.
Thank you for your call. Due to the current Covid-19 virus, our offices are closed. Please visit our website for further details or alternatively press 1 now to leave us a message and one of our team will get back to you as soon as possible.
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