So to finish the story then.
If Vahinkovakuutus did finally give me the recording and based upon my girlfriends wishes not to publish it, i decided not to. The whole incident upset her qui… Read More
It is with very mixed feelings that i have reopened the dialogue with If vahinkovakuutus. If you have read my previous conclusions from my first attempt to engage them you will understand wh… Read More
I am slightly cutting with tradition here and skipping the analysis and jumping straight to the conclusion. I will add stats and analysis later along with my Social CRM Customer orientated E… Read More
Discussion held on If's Facebook Page
So that future and new visitors to this blog can get a quick overview of the story and the dialogue that took place between If Vahinkovakuutusyhtiö… Read More
If Vahinkovakutus will even try and rip you off when you leave. You cannot trust If at all
Nice story relating to cancelling your matkavakuutus. Thanks again If Vahinkovakuutus. A nice touc… Read More
Well as i just posted, If Vahinkovakuutus have given their last response to me. This is my final response to them on this subject. Pretty self explanatory so i won't comment any more bu… Read More
Well this is it. It seems that If vahinkovakuutus have lived up to my previous experiences of Finnish customer service. If are not going to do anything.
If Vahinkovakuutus have no… Read More
If Vahinkovakuutus Refuse to Give me Straight Answers
Well it has been another increasingly frustrating day. Yesterday i posted a request to If vahinkovakuutus to just answer my questi… Read More
How is this for nice customer service and PR. In terms of social engagement If vahinkovakuutus have again failed.
This time it is not If Finland who are necessarily at fault. I have been b… Read More
Well today i noticed for the first time that there seems to be a new pattern emerging of people publishing their success stories onto If vahinkovakuutus's wall. This has happenned a few time… Read More
As part of this story i first attempted to engage If vakuutus through Twitter. I discovered that If vahinkovakuutus had no twits and only a few followers and did not follow anyone except the… Read More
Hi there faithful followers, sorry i have not been so active over the weekend. Let me explain,
When i started this endeavour i thought that if i could attract a lot of traffic to my blog i… Read More
Well If Vahinkovakuutus have replied again and i think this time it seems even clearer to me that If vahinkovakuutus do not really understand the purpose of social media other than… Read More
Well End of Day 7 and sorry for not posting this last night as i had a cray day yesterday and the blog had to take a back seat so that i could actually spend some time with my girlfriend… Read More