Company Description

IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it's through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential. Our team of highly skilled allied health professionals and employment consultants include Occupational Therapists, Physiotherapists, Exercise Physiologists, and Psychologists. IPAR is just one of the purpose built, industry leading brands in the global MedHealth network. We make impact and we achieve outcomes from the meaningful and purposeful work that we do every day!

Job Description

We are seeking individuals with a background in Administration/Reception interested in working in the occupational rehabilitation sector in Sydney.

• Welcome and assist clients and visitors at a reception desk;
• Assisting with mailing and accepting deliveries of letters and small parcels;
• Facilitating online orders for office supplies and services, including management of stock levels.
• Manage incoming calls and email enquiries;
• Provide excellent customer service to colleagues, clients and customers;
• Keep the reception areas clean and tidy;
• Accurate data entry into IPAR’s client database system as required;
• Full-time (preferred), Part-time or casual position
• Engage with our friendly, fun, supportive, and inclusive team

Qualifications

Prior administration experience working within the medical or health industry would be highly regarded but not essential if the above skills criteria can be demonstrated.

We are looking for a team player, with a friendly and helpful manner and a positive approach to work.

You will also have:

• Intermediate proficiency with the MS Office suite, including Microsoft Outlook, Word and Excel.
• High level of attention to detail;
• Excellent customer service skills;
• Initiative and resourcefulness when problem solving;
• Ability to self-motivate whilst following processes and procedures;
• Ability to work efficiently and effectively both in a team and independently;
• Professional written and verbal communication skills;
• Ability to treat all sensitive information with professionalism and confidentially;
• Ability and flexibility to adapt to changes, and an openness to learn new things;
• Professional appearance and demeanour.

Additional Information

How We Support You

IPAR is a lively and supportive place to work. You will work autonomously whilst having the support of a strong team environment. You will also benefit from:

• Having structured and achievable Key Performance Indicators
• Access to professional development programs
• Clear career pathways and a "promote from within" culture
• Secondment opportunities that keep it interesting and challenging
• A comprehensive induction program, buddy program and workplace mentoring to ensure a great start and ongoing support to excel

You are welcome here.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.

MedHealth is committed to providing a safe and healthy work environment for all staff. Your vaccination status may be discussed as part of the recruitment and selection process.