Position Fitness/Wellbeing Lead

Location: The Spa, 24 Beckenham Road, BR3 4PF

Salary: £23,130 p.a. Plus Benefits

Job Type: Full time 40 hours per week

Closing Date: 25th August 2023

MAIN PURPOSE:

To deliver Mytime Active’s fitness and wellbeing products and customer experience agenda, which significantly contributes to the strategic aims and objectives of Mytime Active.

This individual will be a real catalyst in driving the future success of Mytime Active, by combining a commercial focus, with enhanced customer experiences all aspects of our fitness services including but not limited to, customer experience, retention, personal and small group training, group exercise including gym-based classes, onboarding journey, fitness testing and assessments; and wellness services; and plays the key role in driving the development of these programmes and services, whilst ensuring a high-quality member experience and continual growth for our facilities is achieved.

The Fitness & Wellbeing Lead Trainer will work closely with all appropriate Managers and Staff within the business to communicate and execute fitness and wellbeing, programming and strategy within the relevant centre.

Key Duties

• To manage the day-to-day delivery of the group exercise programme including the instructor cover record and ensure ALL registers are both taken and uploaded to Gladstone.

• To provide the Cluster Fitness & Wellbeing Manager with relevant feedback from both customers and instructors regarding programme delivery.

• Responsible for driving personal training revenue.

• To ensure the day-to-day tasks such as the cleaning rota and PPM schedule are adhered to.

• To ensure key KPI’s are consistently achieved, track the usage of and report back to the cluster fitness & wellbeing manager specifically in the following areas:

• Health assessments, Group exercise, Personal training and Gym floor classes

• Enhance public reputation through community affair involvement, participation and innovation in centre marketing and improved programs; respond to member suggestions/challenges.

• Lead and inspire the centre teams in delivering fitness key performance indicators and delivering first-rate customer service

• Ensure the Centre operating objectives and standards of performance are followed by employees

• In co-ordination with the cluster fitness & wellbeing manager is responsible for recruitment, induction, delivering training, appraisal, development and performance management of staff, including 1-2-1s

• Deputise for the Cluster Fitness & Wellbeing Manager as and when requested

• Work evening and weekends when necessary.

Benefits:

In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

*        Free access to Mytime Leisure & Golf for you and one other.

*        30 days annual leave (including bank holidays). Additional leave with length of service.

*        Holiday purchase scheme.

*        20% off food and beverage and free hot drinks.

*        NEST pension.

*       Early Pay- withdraw a part of your salary in advance of the pay day.

*       New Employee Referral Bonus

*        Exceptional achievement award scheme.

*        Employee Benefits Platform & salary sacrifice schemes.

*        Health and Wellbeing Benefits including Health Assessments and checks.

About us:

We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities, and to date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle.

*All offers of employment are conditional upon you signing the contract of employment and:

*    Satisfactory health clearance;

*    Two satisfactory references;

*    Proof of attainment of qualifications;

*    Evidence of your right to work in the United Kingdom; and

**Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*