As someone who spends roughly 10 hours a week playing Overwatch , I've seen toxicity increase since the game installed its new reporting system in March.
Nearly three times a week, somebody goes on some racist tangent, yells slurs at some Hanzo main, throws the game, or, on one particularly confusing occasion, scream-shouts the entirety of "All Star" by Smash Mouth in voice chat.
Shortly after Overwatch 's release, game director Jeff Kaplan told Kotaku reporter Nathan Grayson that toxicity is "a big concern for us."
A few months later, Blizzard instituted Overwatch 's new system, which lets players report each other for "spam", "abusive chat", "cheating", "griefing", "inactivity", "bad Battletag" and "poor teamwork".
Last month, Kaplan said on the Battle.net forums that the Overwatch team was "reviewing our punishment policies with an eye towards getting more aggressive on toxicity and throwing and other bad behaviours."
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