2019-04-18 12:00
Why Understanding the Anatomy of WSC is Crucial for Success
The Workstream Collaboration (WSC) market is on track for massive growth. Recent data suggests that within three years, 70 percen… Read More
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Services, software and support making Lync work for the enterprise
2019-04-11 12:00
The Five Workstream Collaboration Features Your End Users Will Love Over and Over Again
In part two of our three-part series on workstream collaboration features we’re highlighting th… Read More
2019-04-09 23:35
The post test appeared first on Unify Square Read More
2019-04-04 12:00
Why Embracing Workstream Collaboration is Inevitable
By year-end 2022, 70% of teams will rely on workstream collaboration (WSC) as the primary means of communicating, coordinating and shari… Read More
2019-03-28 12:00
Four Key Features in Workstream Collaboration (WSC) Your End Users Will Love
As a company that aggressively embraced workstream collaboration from the get-go, our team revels in the features… Read More
2019-03-21 12:00
Microsoft’s “Gateway Drug” to Teams is Slow to Ride into the Sunset
With Microsoft Teams having now assumed such a prominent position in the Microsoft marketing hierarchy… Read More
2019-03-14 12:00
Nearly 85% of Organizations will Miss this Step – Diminishing the Value of Their Workstream Collaboration Outlays
Workstream collaboration platforms have definitely left the infancy st… Read More
2019-03-07 17:26
**Blog post written in partnership with Jason Wyatt, Technical Marketing Manager at AudioCodes
Why Using the Microsoft Phone System and Calling Plan is not Your Only Option
In March 2017, M… Read More
2019-03-01 00:56
Driving Digital Success with Workstream Collaboration
Digital transformation is now a priority for organizations: Recent data shows the majority of C-suite leaders put digital transformation… Read More
2019-02-21 13:00
Microsoft Teams Management Tools Enable Success for the Next Generation of Workers
We’ve said it once, twice, probably hundreds of times by now – Microsoft Teams. It’s here… Read More
2019-02-14 13:00
In-Call Updates Enable IT to Access Real-Time Call Quality Monitoring Data
The ‘poor call quality’ dilemma has become something of a comedy bit – think Verizon Wireless&rs&hell…Read More
2019-02-07 13:00
The Future of Work is Collaborative with Microsoft Teams, Slack and Other Collaboration Platforms to Empower Your Team
For decades, Corporate America has depended on ‘traditional&rsquo&hell…Read More
2019-01-31 13:00
Collaboration Technology: Boosting Cooperation Between IT and End-Users
Shadow IT, or those end-users who use third-party IT systems without approval is costing businesses time and money. R… Read More
2019-01-24 13:00
All Talk, More Action: Five Tips for Improving Communication in the Workplace
Great communication drives business success.
Fragmented communication costs money: Recent data pegs the average… Read More
2019-01-17 13:00
Making the Most of the Microsoft Teams Calendar
Collaboration and consistency are the keys to business success in a digital-first world. Organizations are now tasked with exceeding mobile-e… Read More
2019-01-10 13:00
How Our Predicted UC Trends From 2016-2018 Check Out
Towards the end of every year, Unify Square makes a series of predictions for what to look for in the coming year. This year, we though… Read More
2019-01-03 13:00
Defining and Understanding Workstream Collaboration
After ten years of leading the charge in the unified communications (UC) market, Microsoft helped us to broaden the equation back in 2017… Read More
2018-12-27 13:00
Why 60% of organizations leveraging cloud-services will be benchmarking by 2020
Benchmarking has many uses across a variety of verticals in business. It’s best for measuring performanc… Read More
2018-12-20 13:00
Streamlined Device Management for Jabra, Polycom, and Yealink to Enhance UC User Adoption
Currently, UC device management is not only difficult but expensive and tedious. While IT managers… Read More
2018-12-13 13:00
How to Leverage PowerSuite’s Microsoft Teams Functionality
Unify Square has been doing business for over 10 years as a Microsoft Partner specializing in conferencing and voice. We have… Read More
2018-12-06 17:00
What’s Ahead in 2019 for Unified Communications and Workstream Collaboration
The end of the year is both a time for reflection and an occasion to eagerly anticipate what the next 12 m… Read More
2018-11-29 13:00
Is the real future of UC signaling mortality or perhaps just reincarnation for the desk phone?
Early Warning Signals
Over 95% of American adults have a cell phone and not a day goe… Read More
2018-11-21 13:00
Microsoft Teams Tips and Tricks to Overcome Transition Pains
More than 300,000 organizations are using Microsoft Teams after just the first year of its launch. With the adoption of Microsoft… Read More
2018-11-15 13:00
How Collaboration Aids Your Digital Transformation
As digital transformation rocks organizations across all industries, business leaders are constantly looking at ways to improve their busin… Read More
2018-11-08 13:00
Become a Pro with these Microsoft Teams Shortcuts
If you’re using Microsoft Teams on a daily basis (and if you aren’t now, you will be soon!), then keyboard shortcuts are going t… Read More
2018-11-01 12:00
Knight Frank’s Commitment to UC Monitoring Software
When organizations deploy Microsoft Teams or Skype for Business across multiple globally distributed sites, it becomes exponentiall… Read More
2018-10-25 12:00
Skype for Business Reporting Key to Success
The challenge of monitoring and trying to stay ahead of Skype for Business call quality issues relating to key executives and VIPs has never been… Read More
2018-10-18 12:00
Don’t Get Caught By Surprise When Doing the Intelligent Communications Shuffle
The Top 10 changes to prepare for when moving to Microsoft Teams from Skype for Business
Much has alread… Read More
2018-10-11 12:00
PowerSuite’s Insights Center Simplifies IT Priorities
It’s no secret that IT teams sometimes find themselves fighting an uphill battle when it comes to managing their unified com… Read More
2018-10-04 12:00
Top Tips for the Microsoft Teams Command Bar
As we reach a transformational point in the use of productivity and workstream collaboration (WSC) apps across all types of businesses, it is inc… Read More
2018-09-27 15:05
New Teams Features and Enhanced Jabra Functionality for PowerSuite Revealed During Microsoft Ignite 2018
As the Microsoft partner ecosystem and technology industry at large gathers in Florid… Read More
2018-09-20 12:00
SYNOPSIS: Available now, parts Jabra’s Xpress asset management system functionality has been incorporated into Unify Square’s PowerSuite solution – and more will follow. Th… Read More
2018-09-13 12:00
Key Teams Governance Gaps to Consider Before Deployment
We recently shared some of the biggest learnings from our customers who were in the midst of piloting Microsoft Teams. One of the majo… Read More
2018-09-06 12:00
UC Planning For Ignite 2018
The session catalog was recently released for Microsoft Ignite 2018 and there’s no shortage of UC and/or WCS (workstream collaboration) related sessions to… Read More
2018-08-30 12:00
Managing UCC Data with a Robust UC Performance Management System
Do you know what’s worse than a UCC (unified communications and collaboration) system which is sporting a broad spectru… Read More
2018-08-23 12:00
A Quick Look Under the Hood of Microsoft’s Pending On-Prem UC Release
As Microsoft Teams entered the picture in 2017, there was a frenzy in the air as speculation mounted about a pote… Read More
2018-08-16 12:00
PowerSuite Software Recognized for Exceptional Innovation by TMC
In another exciting win, Unify Square has been awarded the 2018 Communications Solutions Product of the Year by TMC. With a… Read More
2018-08-09 12:00
Slack vs Microsoft Teams: Comparing the Workstream Collaboration Market to the World Cup
Late last week the story broke that workstream collaboration (WSC) powerhouse Slack reached a deal wi… Read More
2018-08-02 12:00
UC Monitoring and Management Take the Guess Work out of User Experience for Conference Calls
When end-users and teams speak about conference calls, it’s very rarely a positive conversa… Read More
2018-07-26 12:00
PowerSuite for Microsoft Teams Collaboration Analytics
Many forward-thinking companies have started to pilot and/or roll out Microsoft Teams in conjunction with Skype for Business. This acti… Read More
2018-07-19 12:00
Debunking Common UC Misconceptions for Business Success with UC
While Unified Communications isn’t a new topic, it’s still important to recognize that its massive footprint and c… Read More
2018-07-12 12:00
Key Customer Learnings from Piloting Microsoft Teams
If you are getting ready to deploy a new workstream collaboration tool and are considering piloting Microsoft Teams as your unified commu… Read More
2018-07-05 12:00
The “Real” Hybrid Teams Story Revealed
When we last met, our focus was on laying out the five different modes which Microsoft has defined for the journey to hybrid UC , with the… Read More
2018-06-28 12:00
UC Endpoint Device: Bake-off between IP Phone, Headset and Mobile Phone
As Unify Square continues to deepen and underscore our focus on the end user experience and the “last mile&rdqu&hell…Read More
2018-06-21 12:00
The Journey to Hybrid UC with Microsoft, Part 1
Two Takes on the Ideal Teams and Skype for Business Hybrid UC State
In our ever-expanding set of conversations and engagements with enterprise… Read More
2018-06-14 12:00
Unify Square Named as Gartner Cool Vendor
We’re incredibly excited to announce that Unify Square has been included in Gartner’s Cool Vendors in Unified Communications and Colla… Read More
2018-06-07 12:00
The Artificial Intelligence (AI) vs Machine Learning (ML) Debate
AI has been a forefront topic in our minds. We’ve seen AI emerge as a major theme in movies and TV shows, many of us u… Read More
2018-06-07 12:00
Drawing the Line Between AI and ML in Unified Communications
The Artificial Intelligence (AI) vs Machine Learning (ML) Debate
AI has been a forefront topic in our minds. We’ve seen A… Read More
2018-05-31 21:23
Self-Learning Unified Communications Monitoring Software
War Gaming UC Predictive Analytics
Given all the current Microsoft, Google and Amazon buzz around Artificial Intelligence, it’s… Read More
2018-05-24 16:00
SharePoint: The Data Backbone of Microsoft Teams
The Struggle to Choose the Right Workstream Collaboration Tools
There seems to be an endless stream of tools available for end-users i… Read More
2018-05-22 12:00
Is your Microsoft Teams deployment properly implemented?
There’s no doubt that Microsoft is making an ambitious move into the communications and collaborations arena. Two years after… Read More
2018-05-15 18:30
Should Data Protection be a Concern in Collaboration Apps?
If you’re looking for a collaboration tool but are concerned about data integrity and security you’re not alone. A user… Read More
2018-05-10 17:00
“These Aren’t the Droids You’re Looking For”
If you turn back the clock about 10 years to a world without Microsoft Teams and Slack, and a UC world where Cisco… Read More
2018-05-08 17:30
How to Ensure ROI on Your UC Investment?
As the CIO of a major Fortune 500 global company, you sign a check and convert your entire worldwide communications infrastructure from an anti… Read More
2018-05-03 17:00
Exploring the Present and Future of PowerSuite Device Management
If you haven’t already noticed from some of our recent blog posts, as well as the launch of our new strategic par… Read More
2018-05-01 17:00
Industry Leading PowerSuite Geo-Filtering Functionality
Geo mapping software is an enabling technology – it takes any business data with a location element (which most data has)… Read More
2018-04-26 17:35
Teamwork and Collaboration with Microsoft Teams
The most successful organizations find a way to make sure that their employees are engaged. As technology advances and demographics shift… Read More
2018-04-24 18:05
New Developments, Stats and Data in the Team-Chat World
“The momentum in business collaboration has shifted from enterprise social networks to relatively simple desktop and mobile mess… Read More
2018-04-19 17:30
Everything you need to know about Teams Notifications…and a few surprises
The rise of remote work has business-leaders grappling with the challenge of collaborating effectively… Read More
2018-04-17 17:00
Microsoft Teams App Integrations
An Overview: Microsoft Teams
Business messaging and collaboration apps have become vital tools. A chat-based workplace, Teams is a comprehensive solution to… Read More
2018-04-17 17:00
Microsoft Teams App Integration Starter Pack
An Overview: Microsoft Teams
Business messaging and collaboration apps have become vital tools. A chat-based workplace, Teams is a comprehensive… Read More
2018-04-12 17:30
The Growing Unify Square Partner Ecosystem
“No man is an island….” And, in the ever growing unified communications and collaboration ecosystem, the actual words that… Read More
2018-04-10 18:00
Slack vs Teams: 6 Features Unique to Microsoft’s Collaboration Platform
With nearly a five-year head start in the team-chat/collaborations arena, Slack rapidly gained a dominant positi… Read More
2018-04-05 19:00
A Fresh Take on the End User Experience with our Partner Arkadin
The concept of the QoE (Quality of Experience) has been around for many years now in the UC (Unified Communications) industry… Read More
2018-04-03 16:30
New Unify Square Teams Services Are Leading the Charge.
There has been a lot of activity in the Teams space since the beginning of 2018. Microsoft started off the year announcing how T… Read More
2018-03-30 19:07
UC Operations & Support Team with Cloud Managed Services
You have a limited Unified Communications (UC) budget, so the issue of having to hire, train and maintain full-time Skype for Bus… Read More
2018-03-27 17:15
Managing a Successful UC deployment from the Devices backwards.
The “old school” approach to a well-managed UC system was all about strong Skype for Business monitoring to… Read More
2018-03-22 18:00
The changing role of IT for meetings, chats and calls.
It wasn’t that long ago when enterprise IT truly ruled the roost. They were able to touch and control all of their infrastructure… Read More
2018-03-20 18:00
An easy solution to your UC White Knuckle Ride.
Given the 20+ year legacy of the UC (unified communications) industry, odds are that many enterprises have finally built a level of comfort an… Read More
2018-03-06 16:00
The Meeting, Chat and Call Experience.
A decade ago when Unify Square was just a new start-up company, the concept of actually “managing” Skype for Business was still just… Read More
2018-03-05 16:00
7 Key Focus Areas to Consider Before Crossing the Chasm to Teams.
Teams is catching on in large enterprise environments. Microsoft tells us that over 125,000 organizations are using th… Read More
2018-03-05 16:00
7 Key Focus Areas to Consider Before Crossing the Chasm to Microsoft Teams.
Microsoft Teams is catching on in large enterprise environments. Microsoft tells us that over 125,000 organi… Read More
2018-02-27 20:00
Call Quality, Service Availability and UX Focus Are the Fix.
When it comes to UC, if you think of yourself as mainly an end-user, then a great way to perhaps spice up your workday is to prin… Read More
2018-02-22 20:00
Quick and easy ways for IT to Poll the User Base
The PowerSuiteTM IM Surveys and Notifications solution is a strategic way to gather information on any aspect of the business. You can… Read More
2018-02-20 20:00
One of the #1 IT issues involving poor UC user experience revolves around poor user satisfaction. Users who simply “give up” on UC and find alternative ways to conference or talk… Read More
2018-02-15 20:40
The Key to Skype for Business Success: UC Performance Monitoring Solutions
In order to ensure Skype for Business success, an effective deployment involves more than a spotless roll-out and i… Read More
2018-02-14 19:50
The drive to digitally enable enterprise organizations continues to gather huge momentum in the business world. Leading the charge, as part of this set of initiatives, is often an ente… Read More
2018-02-13 20:00
Does your enterprise have multiple modality capabilities?
In order to have UC success in a highly competitive market, every enterprise has to be ready for multiple modalities of communicatio… Read More
2018-02-08 18:00
Is your UC Platform affecting your UC Service?
A smoothly operating unified communications (UC) service platform is not always an effective indicator of UC success. In fact, your IT team cou… Read More
2018-02-07 20:00
A Tale of Two Global Powerhouses and their PowerSuite ROI.
What do two of the top five global CPG (consumer packaged goods) companies have in common? The answer: They are both standardized o… Read More
2018-02-06 18:00
PowerSuite’s Executive Dashboard provides a Top-line ROI snapshot
The PowerSuite Executive Dashboard solution is the ideal place to visualize the full Skype for Business ROI and a… Read More
2018-02-02 14:00
Five UCC industry shifts we’re looking out for in 2018
The Unified Communications and Collaboration (UCC) space (or the “Intelligent Communications’ market, if you prefer t… Read More
2018-02-01 20:00
Solution: PowerSuite Synthetic Transactions.
Skype for Business and Microsoft Teams will often report “healthy” with traditional tools, yet undetected issues can be ruining… Read More
2018-02-01 20:00
Solution: PowerSuite Synthetic Transactions
Skype for Business and Microsoft Teams will often report “healthy” with traditional tools, yet undetected issues can be ruining… Read More
2018-01-30 20:00
PowerSuite Call Explorer- Your In-House Doctor for UC Diagnostics and Reporting
Looking for a flexible way to visualize key data and patterns in your UC network? The Call Explorer solution o… Read More
2018-01-25 19:00
How does your Skype for Business Deployment Compare?
Unify Square’s PowerSuite Benchmarking solution provides IT with an industry-leading innovation which can potentially transfor… Read More
2018-01-23 19:00
PowerSuite Operations Dashboard- Everything you need for UC Success
Unify Square’s software solution offers an all encompassed PowerSuite Operations Dashboard. There is nothing more co… Read More
2018-01-18 20:00
3 KPI’s to Track your Skype for Business Service Health
Do you know your Skype for Business Service Health? The Unify Square PowerSuite philosophy revolves around the idea that by focu… Read More
2018-01-16 19:00
“Bad” Skype for Business or Teams call? Help Desk can relieve the burden!
One of the most common Skype for Business complaints from end-users involves the report of a “bad… Read More
2018-01-11 19:55
Team Chat Category Plays to Microsoft’s Strengths
As we pointed out in our last post, Microsoft’s entry into the team-chat space with Teams seems to bode well for category leade… Read More
2017-12-14 17:12
How will the Key Contenders Navigate the New World Order?
After laying the groundwork to discuss the “new world order” of enterprise communications last week, we’ll now dis… Read More
2017-12-07 23:15
What an interesting time for enterprise communications!
Developments in the last six months portend seismic change in the enterprise communications & collaboration space. Enterprise comm… Read More
2017-11-23 00:29
Last week, we spent some time at the Microsoft Redmond campus where Unify Square participated in the Microsoft Graph and Teams Partner Code-With Hackfest. Microsoft has poured si… Read More
2017-11-15 21:30
Unify Square is committed to information security and to protecting the information entrusted to us by our customers. We recently achieved a key security milestone — ISO/IE… Read More
2017-11-10 22:46
PowerSuite™ has long supported Microsoft’s SDN technology allowing it to provide real-time monitoring of in-progress conferences and calls. There still remain some unique scenari… Read More
2017-11-01 14:03
According to Nemertes, about one third of organizations have adopted team chat applications…and more than 40% of companies are adopting this new category of products on an e… Read More
2017-10-26 00:14
June brought big change and great excitement to Unify Square with the appointment of John Case as CEO. One of John’s immediate priorities was the sourcing of a new and experience… Read More
2017-10-25 00:46
In the spring of 2017, PowerSuite™ began to offer a new set of functionality as part of our Skype for Business and Teams management suite — UC device management. Our initial fora… Read More
2017-10-02 13:00
New updates on Skype for Business Performance software enhancements related to Microsoft Teams, Skype Cloud and UC Headset device management
The premier global conference for CIOs and Senio… Read More
2017-06-14 21:30
Case to Lead Continued Mission to Accelerate Global Skype for Business Growth
Bellevue, WA – June 14, 2017 – Unify Square, the leading provider of software… Read More
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