Location: EDISON, NJ
Client : FX Bank
Positions : 2
Senior DB2 : Pay $125k + Shift Allowance (7:00 pm to 3:30 AM)
Mid Senior : Pay $100k (Timing 11:00 AM to 7:30 PM)
Immediate interviews assured
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| Functional Title | Database Administrator Analyst | Location | New Jersey |
| Corporate Title | Senior Associate | Reporting to | IT Service Operations Manager |
| Department | Technology | Number of direct reports | N/A |
| Job Purpose |
| Provide 2nd line operational shift support for the CLIENT internal DB2 database infrastructure and systems in the company’s 24x7 hosted environment. Provide remote and on-site shift support as part of the on-call support rota. Work closely with other support teams to ensure that the database environments are fully supported and maintained in order to meet the needs of the business. |
| Essential Function – major duties and responsibilities of the job |
| Strategic § Ensure CLIENT internal database systems are managed to the highest standard by following industry best practice. § Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes. § Where appropriate, contribute to the development of existing and new IT process and procedures to enhance service transition and service operation lifecycle stages. |
| Operational § Provide operational shift support for the IBM DB2 Server database environment. Responsibilities include database backup/restores, daily checks, maintenance tasks and building new database instances and applying service packs. Manage and escalate problems as appropriate. § Investigate defects or problems, work with internal CLIENT Development team and external vendors to identify solutions and support any fixes that are required as part of service improvement. § Follow the CLIENT Change Management procedure and other standard practices in installing, configuring and supporting databases and related items in Test and Production environments. § Ensure that the BAU Service is prioritised and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place. § IBM DB2 Performance tuning analysis and alerting. § Work with Security Analysts to develop new DB2 security policy, tablespace. § Install, upgrade or maintain software at a time when the impact to the business is minimised. § Execute the failover for the database and application services as required. Participate in regular Disaster Recovery testing activities. § Create, maintain and review operational process and support documentation. § Provide 24/7 on-call cover on a rotational shift basis. § Participate in planned weekend work as required. |
| Leadership § Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. § Participate in the successful release and transition of new database services into support, meeting the team’s service acceptance criteria |
| Knowledge, skills and abilities – competencies required for successful job performance |
| Essential § Production operational support experience for IBM DB2 (9.x/10.x).within and enterprise Linux/AIX environment. § Must have an understanding of database disaster recovery/high availability technologies including SAN replication, HADR, QRep, VVR. § Ability to plan and implement technical changes without unexpected disruption to the service and with some oversight. § Ability to write Korn/awk shell scripts for database maintenance and monitoring. § Database performance tuning we use appropriately sized bufferpools, clustered indexes for heavy sort activity, one materialized query table (MQT), indexes, and daily reorgs on some tables § Experience of providing production support activities for business critical databases/applications. § Good documentation and technical writing skills. § Must have excellent analytical and problem solving skills. § Experience in working with ITSM ticket systems such as Support Works or Remedy and an understanding of priorities and SLA’s. § Ability to collaborate effectively with other operational support teams in to support the service. § Experience of providing cross training on technologies and operational processes to colleagues § Have excellent time management and organisational skills § Knowledge of ITIL framework (understanding of Incident, Problem, Change) Desired § Knowledge of Banking Systems and related industry standard practices |
| Qualifications / certifications- essential / desired for successful job performance |
| Essential § Bachelor’s degree or equivalent § Prior IT operational support experience across business critical Production infrastructure, applications and database services. Desired § IBM DB2 certification § ITIL certification |
[email protected]/ 201-448-8165
