The Client is one of several smart cities identified within the urban municipalities in India. Smart Cities focus on prioritizing pressing needs and identify the greatest opportunities to improve living conditions. As a smart city, the Client organization uses a range of approaches to achieve its goals including digital and information technologies, urban planning best practices, public-private partnerships, and policy changes.

The Elegant Microweb team collaborated with the Client team to develop a comprehensive understanding of requirements, workflow and processes and to define a database design and architecture to meet these requirements. Using the Agile Development Methodology, the Elegant MicroWeb team developed modules as part of an ERP system and implemented these modules, working with users to deploy, train and support in a way that was most meaningful to the user base in a particular role or location. The resulting application provides a centralized view of all core activities and processes and allows for advanced reporting for units and teams, optimizing resources and ensuring productivity while alleviating the manual management and reporting processes previously in place.