Back in 2015, we published five predictions of how IT would change by 2020. So, how did we do? Let’s take a look. Over the course of this week, we’ll publish one prediction and result per day. Yesterday’s post was Part 1: The Work. In our original post, How IT Will Change by 2020 – … Continue reading "Predicting the Future of Itsm — How Did We Do? Part 2: The Tech"
The post Predicting the Future of ITSM — How Did We Do? Part 2: The Tech first appeared on Kinetic Data Blog.
This post first appeared on Business Service Management Blog | Kinetic Vision, please read the originial post: here
