Today I had someone ask for advice. “What would you tell a new Request Process Owner?” Although results will vary, here is some generic advice. The goal of Request Management is to deliver goods and services to those that need them. This sounds simple, but we’re talking about people; so it’s not simple. First, you … Continue reading "The 3 Best Focal Points of Request Management"
Related Articles
This post first appeared on Business Service Management Blog | Kinetic Vision, please read the originial post: here