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BugHerd Review, Pricing, Features with Pros and Cons

9.3Expert Score
Make Website Reviews effortless with the easiest bug tracker and Feedback tool.

BugHerd is a Bug Tracking and website feedback management tool that simplifies the process of collecting, organizing, and acting upon feedback for website development projects. It provides features such as screen recording, real-time commenting, and integration with project management tools to streamline bug resolution and improve collaboration among team members.

Customer support
9.2
Value for money
9.4
Ease of use
9.4
Features
9.3
Pros
  • Customizable fields, tags, and statuses for tailored bug tracking
  • Easy visual annotations
  • Seamless integration with popular project management tools
  • Responsive and knowledgeable customer support
  • Comprehensive project management features for efficient task prioritization and progress monitoring
Cons
  • Limited functionality for more complex project requirements


Visit BugHerd official website


Gone are the days of convoluted email chains and cumbersome spreadsheets to keep track of website bugs and feedback. BugHerd simplifies the process by providing a visual and intuitive interface that enables users to annotate webpages, pinpoint specific issues, and add contextual comments. This level of clarity and precision ensures that no feedback gets lost in translation, leading to faster bug resolution and improved website performance. In case you want to learn all about this software, then continue reading this BugHerd Review.

Read further to learn more about BugHerd, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is BugHerd?

BugHerd is a powerful tool that revolutionizes the way businesses collect, organize, and act on website feedback. Designed as bug tracking software, BugHerd functions like virtual sticky notes placed directly on webpages, making it incredibly easy to identify and address issues. Businesses can create a smooth customer experience by streamlining their feedback management procedures with BugHerd, improving teamwork. Both technical and non-technical people may use BugHerd because to its simple interface and clear functionality.

Because of its drag-and-drop capabilities and simple navigation, even new users may soon understand how powerful it is. The platform’s versatility is particularly beneficial for web designers, developers, and project managers who need to collaborate on bug fixes and website improvements. One of the key advantages of BugHerd is its seamless integration with popular project management and collaboration tools. By integrating BugHerd with platforms like Jira, Trello, or Asana, businesses can effortlessly transfer bug reports and feedback into their existing workflows.

This integration not only saves time but also promotes efficient communication and collaboration among team members, allowing for faster issue resolution and improved project management. Furthermore, BugHerd offers robust customization options to tailor the software to specific business needs. Users can create custom fields, tags, and statuses to align the bug tracking process with their organization’s unique requirements. This flexibility ensures that BugHerd can adapt to various industries and project types, making it a versatile tool for businesses of all sizes.

BugHerd specifications

FeaturesAdditional Features / BugHerd Integrations / Capture a Screen Recording / Real-Time Commenting / Simple Guest Feedback / Unlimited Projects
Best suited forIndividuals, Freelancers, Small businesses, Mid size businesses
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Support email[email protected]
Live chatNo
Company addressMelbourne, Victoria
Year founded2011
Visit BugHerd official website

Pricing

BugHerd pricing: How much does BugHerd cost?

BugHerd offers three pricing tiers to cater to different needs and budgets. The Standard plan, priced at $39 per month, provides a comprehensive set of features for small teams or individuals looking for a reliable bug-tracking solution. With the Standard plan, users can efficiently manage their projects, track bugs, and collaborate seamlessly with team members. For more advanced requirements, the Premium plan is available at $129 per month. This tier includes additional features such as time tracking, task management, and integrations with popular project management tools. It is suitable for larger teams or organizations that require enhanced functionality and customization options to streamline their bug-tracking processes.

The Deluxe plan, priced at $229 per month, offers the most comprehensive feature set within the BugHerd pricing structure. It caters to enterprise-level organizations that demand extensive capabilities for managing complex projects and large teams. The Deluxe plan includes advanced features like advanced reporting and analytics, custom workflows, and priority support to ensure a smooth bug-tracking experience at scale.

Pricing rangeFrom $39 to $229 per month
Pricing typesMonthly subscription
Free planYes
Free trialYes, 14 days
Money back guaranteeYes, 60 days
Pricing page linkSee plans

BugHerd pricing plans

Standard ($39.00 Per Month)

  • UNLIMITED projects
  • Screenshots via browser extension
  • 10 GB file storage
  • 5 users
  • UNLIMITED guests
  • Slack, GitHub & Basecamp integrations

Premium ($129.00 Per Month)

  • UNLIMITED projects
  • Screenshots with and without browser extension
  • 50 GB file storage
  • UNLIMITED guests
  • 25 users
  • Zapier integration
  • Annotations via browser extension

Deluxe ($229.00 Per Month)

  • 150 GB file storage
  • UNLIMITED projects Screenshots with and without browser extension
  • Annotations via browser extension
  • 50 users
  • Zapier integration
  • UNLIMITED guests
  • Priority support


Visit BugHerd pricing


Features

BugHerd features: What can you do with it?

Simple Guest Feedback

BugHerd simplifies the process of collecting feedback from website visitors. Users can easily invite guests to provide their input without requiring them to create an account or provide extensive personal information. This streamlined approach encourages broader participation and ensures that stakeholders can contribute their thoughts effortlessly.

Capture a Screen Recording

With BugHerd, users can capture screen recordings to provide detailed visual feedback. This feature is especially useful when users need to demonstrate specific issues or explain complex concepts. By recording their actions on the webpage, users can precisely communicate their observations or suggestions, enhancing the clarity of the feedback.

Real-Time Commenting

BugHerd facilitates real-time commenting, allowing users to provide instant feedback directly on webpages. This feature encourages efficient collaboration among team members, testers, and stakeholders. Real-time commenting fosters quick decision-making, accelerates the feedback loop, and enables prompt issue resolution.

Unlimited Projects

BugHerd offers the flexibility of managing an unlimited number of projects simultaneously. This feature is particularly beneficial for businesses engaged in multiple web development initiatives or managing websites for multiple clients. Users can conveniently switch between projects, keeping all feedback and bug tracking organized within a single platform.

BugHerd Integrations

BugHerd seamlessly integrates with popular tools such as GitHub, Slack, Zapier, and more. These integrations enable smooth information flow and enhance productivity by connecting BugHerd with other essential platforms used in the development workflow. Integrating BugHerd with version control systems, project management tools, and communication platforms ensures efficient collaboration and streamlines the entire web development process.

Additional Features

BugHerd provides additional benefits such as a free trial to explore its features before committing, support for various operating systems including WordPress, ease of use with a user-friendly dashboard, compatibility with Chrome browser, attachment capability for adding relevant files, and integration with Integromat to automate workflows. The platform also offers JavaScript snippets to easily embed the feedback tool on web pages and gather technical details like screen resolutions, operating systems, and metadata.

Notifications keep users informed of updates, ensuring prompt attention to feedback and bug tracking. The availability of a backlog allows for organizing and prioritizing tasks effectively.

To sum up, features of BugHerd include real-time comments, screen recording, easy visitor input, limitless project management, and seamless tool connections. For teams working on web design and development, BugHerd is a flexible and useful feedback tool because to these capabilities, as well as the platform’s compatibility for a number of operating systems, usability, and added features like attachments and JavaScript snippets. Businesses can streamline their workflow, collect technical and aesthetic feedback, communicate effectively, and improve version control for their web development projects with the help of BugHerd.

Visit BugHerd official website

Conclusion

BugHerd review: Why you should use it?

BugHerd is a comprehensive bug tracking and website feedback management tool that offers a range of powerful features for businesses engaged in website development. Users may quickly gather, arrange, and act on input using its user-friendly interface, resulting in a simplified workflow and enhanced team cooperation. The platform’s ability to integrate with well-known programs like GitHub, Slack, and Zapier enables frictionless information interchange, and options like screen recording, real-time commenting, and infinite project management boost the effectiveness of procedures for fixing bugs and enhancing websites.

BugHerd caters to the needs of both technical and non-technical users, making it a valuable asset for development teams and stakeholders alike.

Visit BugHerd official website

FAQ

Frequently Asked Questions

What kind of information does BugHerd capture?

BugHerd captures various types of information related to website feedback and bug tracking. This includes details about the operating system (OS) and screen resolution of the user’s device, technical information about the webpage, and the URL of the specific web page where the feedback is provided. It also offers the ability to attach files, such as screenshots or additional documentation, to provide more context to the feedback.

Can BugHerd be integrated with other tools and platforms?

Yes, BugHerd offers integrations with popular tools and platforms to enhance workflow and collaboration. It can be integrated with project management tools like Kanban boards or task boards, allowing for seamless tracking and organization of feedback and tasks. It can also be integrated with QA (Quality Assurance) tools to facilitate efficient testing processes and bug resolution. Additionally, BugHerd offers integrations with collaboration apps, such as Slack or GitLab, to streamline communication and project management.

How can BugHerd help in website development?

BugHerd simplifies website development by providing a platform to collect, organize, and act upon feedback, ensuring a seamless workflow and efficient bug tracking process. Its features like screen recording, real-time commenting, and unlimited project management enhance collaboration and accelerate issue resolution.

Can BugHerd be integrated with other tools?

Yes, BugHerd seamlessly integrates with popular tools like GitHub, Slack, and Zapier, allowing for smooth information flow and streamlined collaboration among team members.

Can BugHerd capture video feedback?

Yes, BugHerd provides the capability to capture screen recordings, including video feedback. This feature allows users to visually demonstrate issues, provide step-by-step instructions, or share specific details about website elements, enhancing the clarity and effectiveness of their feedback.

Is BugHerd an automated tool for bug tracking and feedback management?

BugHerd offers automation features to streamline bug tracking and feedback management processes. Its user-friendly interface and intuitive functionalities enable users to efficiently navigate and complete tasks with ease. Users can provide feedback and track bugs with a point-and-click approach, simplifying the process and saving time.

Can BugHerd be used for the development of new websites?

Yes, BugHerd is suitable for both existing websites and the development of new websites. It allows users to provide feedback, track bugs, and collaborate with their development teams during the entire website development process. This ensures that issues are identified and addressed promptly, leading to a smoother and more successful website launch.

How does BugHerd handle credit card information?

BugHerd utilizes secure payment processing methods for subscription plans. When entering credit card information, BugHerd follows industry-standard security practices to ensure the protection of sensitive data. It complies with privacy policies and regulations to maintain the confidentiality and integrity of customer information.



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