Use Case
Reduce Waiting Times
Industry
Healthcare
Solution
AI-based IVR
Half the Wait, Double the Service with Call Center Studio
Our AI-based IVR flow reduces waiting times by 48%.
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Meet the power of AI with Call Center Studio’s advanced features. Our AI-based IVR flow reduced waiting times by 48% and improved the customer's CSAT score by 62% by enabling self-service processes for their customers. Check out our case study to discover more!
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Success Story
24x Better Sales Performance at Volvo with Call Center Studio
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Success Story
Outsourcing During Covid-19 With Call Center Studio
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Full Case Study
Cloud Migration & Salesforce Integration
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Call Center Studio is the right address for fast solutions and process integrations! Their unmatched support & consultation helped us get the latest technologies and strategies for a call center.
Decathlon
Customer Service Supervisor
Call Center Studio’s innovative and solution-oriented approach, technology, and experienced team are the basis of our successful projects. This adaptation & dynamism makes our work very comfortable.
eBay
R&D Manager
Call Center Studio showed us what a true partnership means during the pandemic. Their proactive, friendly, and customer-oriented approach helped us navigate these unprecedented times.
Webhelp
Account Director
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