A Gartner analyst takes 20 calls a month on OCR and Intelligent Document Processing from enterprise buyers looking to make their next moves.

We asked him what they’re looking for in a data extraction solution.

And he said, “solution accuracy.” 

Here’s why: Vendors aren’t generally willing to provide this most critical metric. Instead, they say, “it depends.” They don’t want to commit, which is unsatisfactory to the enterprises who have real money on the line. 

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