Role: Customer Success Manager
Location: London, England, United Kingdom (Remote)
Organization: SOAX
As a Customer Success Manager, you’ll make success plans for clients that list their key success criteria, success measures, and potential problems along with advice. In order to keep a positive relationship, you should identify any problems that can affect customer satisfaction. Forecast portfolio growth, shrinkage, and churn. Where necessary, establish “get well plans” for accounts that are not doing well. Manage all notes and updates for every customer in the CRM and customer platform tool to give insight throughout the entire firm. To ensure the greatest possible use of the programme, implement best practises with the client.
Apply here: https://www.linkedin.com/jobs/view/3636862157/
Role: Digital Customer Success Manager
Location: Plano, TX, United States (Hybrid)
Organization: Leadr
As a Digital Customer Success Manager, you’ll be constructing a scalable digital CSM approach with “one to many” resources as a focus. Working cross-functionally to achieve goals with customer success, product marketing, sales, and senior leadership. Using data, marketing, resources, and training to increase value and partner adoption. For our partners, we develop webinars, in-app instructions, and other digital tactics that put people first. Engaging each client in your clientele on a regular basis. Gaining self-assurance and conducting yourself admirably in interactions with customers
Apply here: https://www.linkedin.com/jobs/view/3631392318/
Role: Operations Analyst, Customer Success
Location: San Diego, CA, United States (Remote)
Organization: Turquoise Health
As a Operations Analyst, Customer Success Manager, you’ll support the Customer Success and Implementation Teams with the standardisation, enhancement, and adoption of best practises, tools, and systems. Manage the use of Zendesk to increase the efficiency of the support teams, including keeping an eye on the support queue and ticketing. Give outstanding customer service and promptly respond to customer support concerns. Work closely with the CS team members to guarantee operational effectiveness throughout the whole customer journey.
Apply here: https://www.linkedin.com/jobs/view/3635094678/
Role: Customer Success Manager
Location: Phoenix, AZ, United States (Hybrid)
Organization: Trainual
As a Customer Success Manager, you’ll work together with clients to determine their success criteria and create strategic plans that will help them reach their objectives. Make sure customers have access to product knowledge and advice so they can fully appreciate the benefits and features of our offerings. Conduct routine client check-ins and company evaluations to gauge success, spot areas for development, and confirm alignment with their goals. To ensure that customers are getting the most out of our goods and services, we should communicate best practises, industry insights, and relevant resources.
Apply here: https://www.linkedin.com/jobs/view/3631388417/
Role: Non-Profit Customer Success Manager
Location: Atlanta, GA, United States (Remote)
Organization: Togetherwork
As a Customer Success Manager, you’ll have to give clear direction for sales materials, articulate the features and advantages of the product. Help our development team improve and innovate our goods by working together. For devoted customers and increased retention, cultivate long-lasting relationships. Recognise their corporate goals and how our goods help them. Encourage feature adoption by providing advice on best practises for product use. Give the Product Management and Support staff feedback. Cooperate with Support to proactively fix issues. Keep thorough records of all interactions with customers.
Apply here: https://www.linkedin.com/jobs/view/3635098135/
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