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Apr 20 – Customer Success Jobs

Role: Customer Success Manager 
Location: London, England, United Kingdom (Remote)  
Organization: Lakeside Software 
As a Customer Success Manager, you’ll take ownership of customer connections and serving as the main point of contact entail regular communication, in-person visits, and adherence to the designated book of business. Establish a proactive partnership and consultative connection with the customer account executive, concentrating on actionable insights and generating beneficial business results. Gain a constant, thorough grasp of the customer’s objectives, and position the SysTrack solution to assist in achieving those objectives. Drive and oversee the whole deployment of Lakeside’s products and services, starting with pre-onboarding and continuing throughout the lifecycle of 20 significant enterprise clients. Create deliverables for customers that are appropriate for a variety of personas, including senior executives and application end users (e.g., presentations, strategy recommendations, industry updates). 
Apply here: https://www.linkedin.com/jobs/view/3576707439/ 


Role: Director of Customer Success 
Location: Chicago, IL, United States (On-site) 
Organization: RedShelf 
As a Director of Customer Success, you’ll be responsible for ongoing workflow evaluation and improvement. Streamline procedures. Define customer base segmentation and several approaches. Determine chances for ongoing development. Study industry best practises. 
Apply here: https://www.linkedin.com/jobs/view/3576697389/ 


Role: Sr. Director, Customer Success 
Location: Santa Clara, CA, United States (Hybrid) 
Organization: Ushur 
As a Sr. Director, Customer Success, you’ll create and manage a world-class customer success team globally. Mentor and develop a team that is committed to proactively assisting consumers from sign-up to success. Scale the Customer Success function by prioritising Objectives and Key Results (OKRs) that are in line with the mission of the firm and developing a strategy that is compatible with Ushur’s go-to-market strategy. Develop the CSM playbook in conjunction with Customer Growth Operations, and put tools and infrastructure in place to scale up Customer Success. Use Ushur analytics to develop company insights by making data-driven strategic decisions and having a thorough awareness of Ushur customer metrics. Together with sales and solution consulting, seek out and seize chances for customer growth. 
Apply here: https://www.linkedin.com/jobs/view/3570868265/ 


Role: Director of Customer Success 
Location: Miami, FL, United States (Remote)   
Organization: ICS, A Korn Ferry company 
As a Director of Customer Success, you’ll be in charge of the customer success strategy and procedures, such as renewal forecasting, success planning, business reviews, adoption playbooks, and others. Frequently give executive-level account visibility both internally and externally, outlining progress in relation to customers’ business objectives. Ensure a cohesive customer experience by acting as a focal point for Customer Success, Sales, Product Development, and other departments within the firm. Create and implement GTM initiatives to increase the effectiveness and efficiency of our prospects’ and customers’ adoption capabilities. 
Apply here: https://www.linkedin.com/jobs/view/3571244106/ 


Role: Head of Customer Success 
Location: America, IA, United States (Remote)   
Organization: Coalesce.io 
As a Head of Customer Success, you’ll have to assure customer happiness, retention, and growth, develop and implement customer success methods and strategies. Establish and maintain connections with important clients to guarantee their pleasure with our goods and services. Be an advocate for our customers both internally and publicly by incorporating their opinions, requirements, and feedback into the creation of products and in marketing and sales initiatives. Identify patterns, opportunities, and hazards in customer data through analysis, and take proactive measures to address them. Make sure that client complaints are handled quickly and effectively. Create and deliver reports on customer success to the executive leadership and other stakeholders. Continually enhance our customer success methods to make them effective and scalable. 
Apply here: https://www.linkedin.com/jobs/view/3570870050/ 

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Apr 20 – Customer Success Jobs

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