Role: Customer Success Specialist
Location: Mesa, AZ, United States (On-site)
Organization: IncStores.com
As a Customer Success Specialist, your main KPI for this position is to keep an eye on all online review platforms in order to proactively contact accounts based on key metrics, events, and triggers, particularly those customers who have poor reviews (three stars or less) and have started credit card disputes, with the goal of resolving those disputes and converting those reviews to four stars or higher through the use of tried-and-true procedures and follow-up requirements. To give input on what “delights” our customers in addition to reviews with a rating of four or higher, and to use that feedback to systematically improve our customer experience. Accountability for maintaining and growing a designated base of accounts.
Apply here: https://www.linkedin.com/jobs/view/3539154436/
Role: Customer Success Representative
Location: Irvine, CA, United States (Remote)
Organization: Vert Energy Group
As a Customer Success Repreentative, you’ll bringing on new clients. Demonstrating our SaaS platform online. Answering client questions. Controlling extensive client accounts. Subscriptions from clients renewed. Adhere to and put into practise practises aimed to increase customer retention. Boost the client referral programme and upsells.
Apply here: https://www.linkedin.com/jobs/view/3539268589/
Role: Senior Customer Success Manager
Location: London Area, United Kingdom (On-site)
Organization: Robin AI
As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Aid in creating organised procedures for account evaluations, renewal, and expansion. Control and monitor the onboarding of customers. Sell customers on the benefits of the Robin AI platform. Help clients buy more of Robin’s goods and services. Aid in developing instructional materials and training programmes to support customer education. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team.
Apply here: https://www.linkedin.com/jobs/view/3539269506/
Role: Customer Success Manager
Location: London, England, United Kingdom (On-site)
Organization: Protecht
As a Customer Success Manager, you’ll have a very adaptable culture. Promote a welcoming environment. The fact that we place a high importance on work/life/family balance is one of the best aspects about working for us. Take pleasure in a warm atmosphere and a close-knit team. Our employees are very important to us and are loved by us. You may be our “Unsung Hero” if you receive rewards and recognition. Yearly Performance Bonus Leave: Access to Bonus Days, Paid Parental Leave, and Long Service Leave as well as Birthday Leave. Payment that is competitive. Program for Employee Referrals. Two dedicated L&D days per week.
Apply here: https://www.linkedin.com/jobs/view/3539795711/
Role: Customer Success Manager
Location: Telford, England, United Kingdom (Hybrid)
Organization: CarltonOne Engagement
As a Customer Success Manager, you’ll deliver on the targeted KPIs for revenue, customer satisfaction, and retention. Get a thorough understanding of the products and services the client needs. Create and deliver proposals to increase the effectiveness of client programmes and revenue growth. Daily operations of customer accounts to manage. To ensure the complete success of all client programmes, prepare marketing and communication strategy. Conduct quarterly and monthly business reviews with clients regarding the effectiveness of their programmes. Using a ticketing system, support and troubleshoot any client inquiries and resolves.
Apply here: https://www.linkedin.com/jobs/view/3534802774/
The post Mar 23 – Customer Success Jobs appeared first on SmartKarrot l Comprehensive Customer Success.
