Role: Director of Customer Success 
Location: United States (Remote) 
Organization: Muck Rack 
As a Director of Customer Success you’ll drive the greatest level of value, adoption, health, and retention for our current customers by leading the Customer Success team. Establish and maintain strong connections with internal and external stakeholders to make sure Muck Rack upholds its value of customer devotion and responds to issues as soon as they arise. By aiding our team in expressing value, bringing up challenges, and navigating challenging discussions, establish a consistent execution of customer interaction. Through customer interaction, inventive problem-solving, and excellent internal coordination with our Customer Onboarding team, empower the team to identify and successfully address accounts with low uptake. Provide team managers helpful coaching and feedback so they can successfully lead our three customer success segments (Enterprise, Mid-Market, and SMB).  
Apply here: https://www.linkedin.com/jobs/view/3442308426/ 


Role: Director Communications, Customer Success 
Location: Boston, MA, United States 
Organization: Autodesk  
As a Director Communications of Customer Success you’ll Drive cross-CS strategic initiatives for employee engagement, talent development, and reward systems. Oversee a group of Communications Business Partners who assist CS’s many departments and participate in cross-CS communications projects and campaigns. Create and implement a CS communications calendar for the year that includes All Hands, updates on strategic projects, events, and other important milestones. Create a communications strategy that takes into account different distribution outlets (e.g. email, newsletters, SharePoint, blog posts, wikis). To guarantee that CS communications have a unified look and feel, create communication guidelines and templates.  Ensure that CS messaging is accurately portrayed by other teams and that our communications are coordinated by working with communications staff in other functions. As necessary, collaborate with the editorial team and designers to complete tasks. 
Apply here: https://www.linkedin.com/jobs/view/3396810148/ 


Role: VP, Customer Success 
Location: United States (Remote) 
Organization: Talentify.io  
As a VP, Customer Success you’ll promote customer value and outcomes across all customer categories, from the smallest to the largest. Raising renewal rates and decreasing churn. Working together with the cross-functional teams, promote growth and expansion. Increased product uptake, customer satisfaction, and value can have an impact on future lifetime value (KAV). Promote the growth of new businesses by increasing advocacy and referrability. Create, provide, and administer high touch and large-scale programmes to satisfy the requirements of various customer segments. To produce impact and results, collaborate cross-functionally with GTM, product, and marketing. oversee and shape the customer experience (CX) at-scale; assist with journey and tech touch actions. Create listening locations along the way. 
Apply here: https://www.linkedin.com/jobs/view/3491875082/ 


Role: Customer Success Manager  
Location: Manchester, England, United Kingdom (Hybrid) 
Organization: Lunio 
As a Customer Success Manager, you’ll be collaborating with some of our most intriguing brands throughout the whole Lunio Client Journey. taking on new clients, managing the Lunio Solution’s implementation, and ensuring that clients have a quick Time to First Value during the onboarding process. regular QBR meetings and Success Plan reviews with Senior and Non-Senior Stakeholders. locating growth prospects and working directly with the account executive team to help our clients expand the use of our service inside their organisations. Ownership of your book of business, regular forecasting of customer segment retention, and management of renewal ads as necessary. 
Apply here: https://www.linkedin.com/jobs/view/3487890647/ 


Role: Customer Success Associate 
Location: Cardiff, Wales, United Kingdom (Hybrid) 
Organization: Better.co.uk 
As a Customer Success Associate, you’ll be delivering timely assistance and information by live chat, text, phone, and email enhancing our rating for customer happiness. going above and above to make customers feel valued. preserving a high standard of professionalism when dealing with sensitive information. becoming a member of the group that conducts creative pilot projects and achieving ground-breaking successes for our clients giving our product team frank and constructive criticism. Capable of working on the weekends. You’ll be a proactive team member of Customer Success ready to support our lofty objectives and core principles. It would be ideal if you had prior customer support experience, but it is not required. You’ll be able to show that you have a lot of energy, are a good team player, and are optimistic while also demonstrating why you’ll be a valuable addition to our expanding team. 
Apply here: https://www.linkedin.com/jobs/view/3484876945/ 

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