Role: Director, Customer Success 
Location: Chicago, IL, USA (On-site) 
Organization: Flock Freight 
As a Director, Customer Success, you will spearhead the establishment of a group of Account Managers, Customer Success Team Leads, and Customer Success Managers that are well-versed in delivering stellar customer service within the logistics industry. You are the industry guru, and you coach new and veteran employees on the company’s service offerings, market trends, and industry standards. You will drive the Customer Success strategy and mentor the team on the best ways to support the clients from pricing to invoice and everything in between. You will ensure new customers are effectively onboarded into the Customer Success Department by understanding their needs and requirements and ensuring the teams execute their expectations to ensure retention and growth.
Apply here: https://www.linkedin.com/jobs/view/3309953229/

Role: Director, Customer Success
Location: Palo Alto, CA, USA (Hybrid)
Organization: Aisera
As a Director, Customer Success, you will lead support team members to deliver a best-in-class experience. Provide coaching and training to empower the continued career development of your team. Partner with Sales, Account Management, Customer Success, and AI Services to ensure clients are set up for success in the short and long term. Design and maintain consistent processes that allow for consistent, easy tracking of KPIs. Manage and assign resources based on capacity and experience and customer value. Maintain a high level of customer satisfaction with the services. Accurately forecast efforts for capacity planning and develop an accurate capacity model to ensure proper headcount throughout the year. 
Apply here: https://www.linkedin.com/jobs/view/3335289651/

Role: Customer Success Manager
Location: London Area, United Kingdom (Hybrid) 
Organization: Nordcloud, an IBM Company 
As a Customer Success Manager, you will be a single point of contact for Managed Cloud customers. Focusing on customer satisfaction and loyalty as well as building close long-term relationships with them. Controlling Service financials & profitability ( inc cost optimization for capacity customers). Helping to understand existing processes and create new ones, both internally and with a customer. Providing insight and relaying the voice of customers with internal teams. Supporting the Managed Cloud teams in understanding the customer’s needs. Keeping both the customer and the team informed about the needs and changes. Proactively recognizing customers’ needs and using the resources to drive continuous improvements i.e., quality, automation, and profitability.
Apply here: https://www.linkedin.com/jobs/view/3371205577/

Role: Customer Success Team Leader 
Location: West End, Queensland, Australia (Hybrid) 
Organization: SilverChef 
As a Customer Success Team Leader, you will lead with purpose, coach for performance, and support your team to meet KPIs. Your stakeholder management in a B2B organization is second to none: working with internal and external customers you drive a collaborative approach to achieve business objectives. You’ll be a critical team member in a fast-growing, highly successful global finance business that does things differently. They are genuinely committed to helping customers achieve their dreams and have already invested more than $1.5bn in the hospitality industry globally.
Apply here: https://www.linkedin.com/jobs/view/3365439389/

Role: Customer Success Manager
Location: Stockholm, Stockholm County, Sweden (On-site)
Organization: Zaver
As a Customer Success Manager, you will manage customer onboarding. Identify and support expansion and additional sales opportunities. Manage incoming cases to customer support. Track customer health metrics and KPIs. Distill best practices and disseminate them across the customer base. Be the voice of the customer; bring real customer insights to the product development team. Strategically expand engagement and build relationships with customer decision-makers. Make the customers the super-ambassadors. Make a real impact by challenging the status quo. 
Apply here: https://www.linkedin.com/jobs/view/3368378555/

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