Role: Customer Success Manager
Location: Cincinnati, OH (On-site)
Organization: Motion Recruitment
As a Customer Success Manager, you will own and efficiently manage multiple accounts, brands, and programs. Develop a fluent understanding of all program-specific goals and objectives. Apply knowledge of company products and programs to provide strategic input to sales. Collaborate and foster effective working relationships with internal teams (Client Success, client sales, operations, research, creative, IT) and external teams (direct clients and media/creative agencies). Successfully translate client input and objectives into clear direction for internal teams. Assume ownership of projects from initiation to completion to ensure client/agency/sales/Client Success.
Apply here: https://www.linkedin.com/jobs/view/3361214584/
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Role: Customer Success Manager
Location: Remote, United States
Organization: Oracle
As a Customer Success Manager, you will develop long-term partnerships with designated customers to ensure they become and remain successful by realizing the full value of their Oracle investment and ensuring renewal of the SaaS subscription. Be responsible for maintaining a high level of customer happiness by advising on product/implementation standard methodologies and providing product adoption and release guidance while serving as a liaison between their customers and Oracle’s internal operations. Identify product expansion/upsell opportunities. Review key application statistics and supporting information to identify standard methodology opportunities. Interact with key customer contacts and advise on standard methodologies for maximum utilization of their specific applications. Be responsible for sharing information across the organization via defined methods.
Apply here: https://www.linkedin.com/jobs/view/3353691606/
Role: Customer Success Director, Global
Location: Remote, United Kingdom
Organization: Multiplier
As a Customer Success Director, you will strategize team growth and distribution of work based on the client’s requirements. Construct scalable processes to help the team cope within a startup environment, continually adapting design frameworks, training and onboarding mean to suit changing needs. Work closely with the customers and internal cross-functional teams to ensure the best customer experience is delivered continuously. Ensure customers are successfully onboarded to Multiplier in accordance with their success goals. Monitor and communicate the product/service adoption metrics to provide customers with insight and drive their engagement.
Apply here: https://www.linkedin.com/jobs/view/3361038060/
Role: Head of Customer Success
Location: London, England, United Kingdom (Hybrid)
Organization: Ultimate Asset
As a Head of Customer Success, you will build and define a customer success strategy to ensure customers see value in using the platform. Establish them as a key partner of their customers. Detect upsell opportunities, and work closely with the sales team to help keep the sales funnel. Work closely with the other senior managers in the business.
Apply here: https://www.linkedin.com/jobs/view/3361119358/
Role: Customer Success Manager
Location: Remote, Australia
Organization: Zycus
As a Customer Success Manager, you will provide support delivery management of premier issues and services designed to improve customer operational health in assigned accounts. Maintain support delivery plans that sales can use in the future for renewals. Manage the delivery and follow-ups of proactive support designed to reduce costs and reactive support cases. Evaluate, estimate (time/cost/quality) & execute change requests. Define processes for delivering solutions effectively with high quality, productivity, and early / on-time delivery. Create ROI and Value proposition to the customer for continued renewal of contracts and business growth. Work with the Customer Success team in drafting Contracts/amendments for renewals.
Apply here: https://www.linkedin.com/jobs/view/3361121799/
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