Role: VP of Customer Success
Location: Remote, United States
Organization: Talentify.io
As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth. Hire and mentor a team focused on driving business value to the customers. Develop, test and iterate on customer engagement strategies in collaboration with your partners in sales, engineering, and product management to proactively ensure overall customer health. Deliver results for the customers and company by setting the strategy and prioritizing Objectives and Key Results (OKRs) for the team.
Apply here: https://www.linkedin.com/jobs/view/3232612557/


Role: Head of Customer Success
Location: New York, NY, US
Organization: Viant Technology
As a Head of Customer Success, you will lead a national, diverse team of customer success professionals, including account management, client services, programmatic and product specialists. Shape the Customer Success strategy and execution framework with essential product and field leadership stakeholders. Develop product expertise/advisory methodology across Viant’s software. Lead change management with the existing teams to shift to a strategic advisory paradigm – evolve people, capabilities, operations, and customer engagement. Understand customer needs across software to inform the evolution of customer success programs. Be a customer advocate, providing feedback to sales, marketing, engineering, and product organizations. Attract and successfully lead a high-performing team, supporting the evolution of CS strategy.
Apply here: https://www.linkedin.com/jobs/view/3050086133/


Role: Customer Success Manager – Property
Location: London, England, United Kingdom (Hybrid)
Organization: GetGround
As a Customer Success Manager, you will engage with clients who have bought a property or one of the packages through the sales team to ensure a brilliant experience. Work with clients to walk them through the buying journey, and work with the partners to ensure everything is seamless. Constantly provide accurate information internally and externally to ensure all parties, systems, and processes are up to date. Liaise cross-functionally with teams across GetGround to deeply understand the proposition and develop articulate and well-formed engagement strategies for the partner network. Use data, metrics, and KPIs to identify how to continuously improve the processes. Build strong, collaborative relationships with your colleagues and live the GetGround values every day.
Apply here: https://www.linkedin.com/jobs/view/3192961086/


Role: Senior Customer Success Manager
Location: Remote, United Kingdom
Organization: RELEX Solutions
As a Senior Customer Success Manager, you will be owning and maintaining customer relationships on a strategic level with decision makers. Proactively identifying the needs of the customer and communicating measurable delivered value. Through strategic thinking to identify profitable strategic solutions for the customers. Identify commercial opportunities by diligently analyzing the customer business needs to increase sales, reduce costs and maximize the efficiency of in-store operations. Identify opportunities and lead upsell/cross-sell deals from start to finish. Monitoring customers’ key performance metrics and taking necessary actions to improve.
Apply here: https://www.linkedin.com/jobs/view/3199913472/


Role: Customer Success Manager
Location: Remote, Melbourne, Victoria, Australia
Organization: Gentrack Ltd (Global)
As a Customer Success Manager, you will focus on monitoring and managing customer health. Work closely with customers to understand industry trends and to inform product development. Ensure Product delivery and Customer Delivery are delivering continuous value to the Customers. Assist with the management of customer expectations to ensure a successful outcome is reached. Manage existing agreements and ensure renewals are effectively managed, and up-sell opportunities are identified. Monitor & manage profitability/revenue targets are met for each of the clients. Support the Sales team with pre-sales activities where required. Lead with recruitment and orientation of new staff within the team.
Apply here: https://www.linkedin.com/jobs/view/3230801426/

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