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Aug 09 – Customer Success Jobs

Role: Vice President of Customer Success
Location: Austin, Texas Metropolitan Area, US (Hybrid)

Organization: Kanerika Inc. 
As a Vice President of Customer Success, you will generate new business leads and opportunities through your own network, cold reach outs and partnerships. Work closely with global teams of SMEs, inside sales, and leadership to maximize the sales conversions. End-to-end ownership through the sales cycle including stakeholder management, timelines and overall quality of proposals/ presentations. Convert the critical-to-quality (CTQs) of clients into a winning theme. Create technical, business, and commercial solutions that address client CTQs and optimize the competitive strengths of the organization. Prepare proposal defense presentations.
Apply here: https://www.linkedin.com/jobs/view/3203783086/ 


Role: Director of Customer Success 
Location: Tysons Corner, VA, US 
Organization: RegScale
As a Director of Customer Success, you will drive customer outcomes, product adoption, and customer experience. Review customer support trends and patterns to identify broader problems while offering creative solutions. Define and optimize customer lifecycle by driving programs and initiatives to improve engagement approaches based on customer segmentation and leading a culture of continuous improvement. Work closely with Sales leadership to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., opportunities and risks). Demonstrate thought leadership in cyber security compliance by publishing blog posts, speaking at conferences, answering difficult customer questions, and development of product use cases and documentation. 
Apply here: https://www.linkedin.com/jobs/view/3199626010/


Role: Senior Customer Success Manager (3261) 
Location: Remote, United Kingdom 
Organization: GBG Plc
As a Senior Customer Success Manager, you will deliver an exceptional experience for GBG clients by helping them with business challenges and new requirements. Articulate the value and business benefits of the complete range of GBG products and services. Personally concentrate on larger opportunities and provide direction and sales engagement support whilst leading accounts. Engage with clients at both strategic and operational levels and be the demonstrable lead person for all client engagements. Working closely with all GBG internal stakeholders to ensure client and sector challenges are built into the Product Roadmap. Grow GB’s overall revenue and margin. 
Apply here: https://www.linkedin.com/jobs/view/3209302447/


Role: Customer Success Manager 
Location: Sydney, New South Wales, Australia (On-site) 
Organization: Objective Corporation
As a Customer Success Manager, you will be establishing a trusted adviser relationship that works to ensure customers’ overall satisfaction with Objective’s ECM product. Accelerate customer adoption of ECM IQ through the customer lifecycle journey stages. Becoming customer’s trusted advisor by providing technical guidance and supporting customers’ transformation strategies. Developing success plans for customers that outline their critical success factors, metrics for success, and potential issues, and provide recommendations for best practice. Prioritizing and driving resolution on escalated customer issues. Acting as the Voice of the Customer for our ECM customers, reporting and acting on observed areas for improvement. Supporting development and implementation of ECM customer success programs. 
Apply here: https://www.linkedin.com/jobs/view/3202492761/


Role: Customer Success Manager
Location: Sydney, New South Wales, Australia (On-site)
Organization: Robert Walters
As a Customer Success Manager, you will manage a portfolio of customers as well as developing and executing plans. Educate customers on products and services to ensure correct utilization. Driving customer success via initial onboarding, product adoption, and retention initiatives to maximize customer investment and optimize customer lifetime value. Ensure high levels of customer satisfaction.
Apply here: https://www.linkedin.com/jobs/view/3212527515/

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Aug 09 – Customer Success Jobs

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