Role: Director of Customer Success
Location: Remote, United States
Organization: Nearpod
As a Director of Customer Success, you will successfully lead, manage, and mentor School Team Managers who lead Customer Success Managers. Responsible for driving process creation and execution for strong implementation, deep adoption, high retention and expansion of customers. Create strategy and playbooks that will aid Customer Success Managers in their daily interactions. Drive accurate retention and expansion forecasting from your Team Managers to inform business decisions and drive KPIs. Collaborate cross-functionally, internally with all departments, especially Sales and Marketing. Meet and exceed assigned targets for renewals, sales expansion opportunities, and strategic objectives associated with a portfolio of accounts. Research, analyze, develop, and recommend processes and procedures to improve the customer’s overall experience. 
Apply here: https://www.linkedin.com/jobs/view/3116876469/


Role: Senior Customer Success Manager 
Location: Remote, United States 
Organization: Ai Palette
As a Senior Customer Success Manager, you will manage a group of clients, making sure they maximize their Ai Palette subscription and services. Maximize renewal rates and recurring revenue; ensure customer growth. Build strong relationships with your customers and become a trusted strategic advisor. Provide expert guidance on the products and services, growing adoption rate. Effective and proactive at problem-solving, internally and with the clients. Contribute to the improvement of the customer success team and Ai Palette as a whole. 
Apply here: https://www.linkedin.com/jobs/view/3179312547/


Role: Customer Success Manager (SMB) 
Location: London, England, United Kingdom 
Organization: Global-e
As a Customer Success Manager, you will operate as the lead point of contact for all clients’, liaising with the relevant teams at Global-e to ensure an efficient, professional, and mutually beneficial process. Develop a trusted advisor relationship with key accounts. Prepare periodic performance reports covering and analyzing clients’ KPIs. Support clients’ strategic, marketing, and operational decisions based on internal knowledge, data, and best practices. Build and maintain strong and long-lasting client relationships. 
Apply here: https://www.linkedin.com/jobs/view/3182894943/


Role: Customer Success Specialist 
Location: Remote, London, England, United Kingdom 
Organization: Flywire
As a Customer Success Specialist, you will be building and maintaining strong relationships and communication within key business client accounts. Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling. Providing clients with analytics and additional reporting mechanisms. Working with existing business team to build out standard methodologies for client onboarding. Developing and maintaining current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company. Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision. 
Apply here: https://www.linkedin.com/jobs/view/3051495649/


Role: Customer Success Manager 
Location: Sydney, New South Wales, Australia (Hybrid) 
Organization: PropertyMe
As a Customer Success Manager, you will build trusting relationships with new and existing customers. Monitor and manage customer health for further engagement, ongoing retention and overall product utilisation. Identify opportunities to upsell and increase customer performance potential. Assist in the onboarding of new customers by identifying value areas to improve the customer journey eg. positioning of training programmes/upsell to additional products & services. Work closely with the product, sales and marketing teams to be the voice of the customer for future product roadmaps and upgrades. Manage customer conversations regarding new users, training opportunities, acquisitions and general business consultancy. Day-to-day operational activities of the business such as basic reporting, general administration and data assessment. 
Apply here: https://www.linkedin.com/jobs/view/3183383381/

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