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Apr 14 – Customer Success Jobs

Role: Vice President of Customer Success 
Location: Atlanta, GA, US 
Organization: TechBridge, Inc.
As a Vice President of Customer Success, you will deliver transformational leadership across all TechBridge products, platforms, and services to ensure that current operational technology and processes serve the customer’s best interests. Communicate and drive the technology vision for the customer experience and instill confidence in customer-facing processes, for both customers and internal teams. Drive, manage and cultivate relationships with the customers through digital engagement and customer meetings. Deliver advanced technology services that create maximum value for all customers across the portfolio. Continually communicate platform improvements to the Chief Technology Officer to enhance the customer experience and adoption of the platforms across the customer base. 
Apply here: https://www.linkedin.com/jobs/view/3023766984/


Role: Customer Success Director 
Location: Remote, Boston, MA, US 
Organization: meQuilibrium
As a Customer Success Director, you will be responsible for advancing meQuilibrium’s strategic relevance by driving the integration and adoption in other areas of Human Capital Management and business units within the customer organization. Collaborate closely with Sales to support expansion opportunities. Identify opportunities for customers to act as meQuilibrium advocates (e.g. testimonials, case studies). Present to customers their data trends and insights, and mine opportunities for deeper engagement. Serve as the customer’s advocate within meQuilibrium; communicating the customer’s needs with respect to operations, data & analytics, technology, marketing, and communications; and coordinating execution within meQuilibrium. Represent the voice of the customer to inform the sales process and product roadmap. 
Apply here: https://www.linkedin.com/jobs/view/3026463278/


Role: Customer Success Manager – UFXB 
Location: Remote, United Kingdom 
Organization: Currencycloud
As a Customer Success Manager, you will provide training to new and existing customers on a continual basis, covering both new and existing products, whilst sharing knowledge to increase revenue. Helping them to use the technology and make sure they’re getting the most out of the relationship and product. Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with the Account Management team. Proactively look at current processes and try to improve them based on customer feedback and internal knowledge of the systems. Have regular conversations with the customers to discuss how the product is performing and talk about any improvements that could be made in the future. 
Apply here: https://www.linkedin.com/jobs/view/3026033671/


Role: Customer Success Manager 
Location: London, England, United Kingdom 
Organization: Maxar Technologies
As a Customer Success Manager, you will serve as the primary customer contact once sales opportunities convert into contracts. Onboard new customers and train them on how to utilize the SecureWatch platform. Work with clients to build Customer Success Plans, establish critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Measure and monitor customer’s achievement of critical and key performance indicators, reporting both internally to Maxar and externally to Customer. Build an in-depth understanding of customers’ business processes involving Maxar products and services. Identify areas of upsell or new revenue streams and ensure sales is informed of any opportunities that involve an amendment or expansion of an existing contractual commitment. 
Apply here: https://www.linkedin.com/jobs/view/2974200564/


Role: Customer Success Manager 
Location: Melbourne, Victoria, Australia (Hybrid) 
Organization: PageUp
As a Customer Success Manager, you will be maintaining regular interactions with your designated accounts through calls and face-to-face meetings. Regularly performing needs analysis and account servicing (config, process review, etc.) to meet client needs. Preparing and educating clients about system upgrades or improvements that coincide with the product marketing. Proactively providing input into product upgrades and overall development. 
Apply here: https://www.linkedin.com/jobs/view/3024369915/

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Apr 14 – Customer Success Jobs

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