Role: Head of Customer Success 
Location: San Angelo, TX, US 
Organization: Tekmetric
As a Head of Customer Success, you will implement resolution procedures for any customer concerns and ensure the area is staffed and trained to handle questions from customers. Manages customer service objectives and continuously monitors procedures to ensure these are met by staff. Track critical customer success metrics and KPI’s then use this data to coach the team, improve processes, and drive decision-making for the business. Manage and grow the Customer Success team, ensuring that team members demonstrate the ability to deliver customer experiences that align with the company’s core values by auditing success calls and onboarding calls. Perform any escalation calls for at-risk customers. Hires, trains, coaches, counsels, and evaluates the performance of direct reports. 
Apply here: https://www.linkedin.com/jobs/view/2781351661/


Role: Customer Success Manager 
Location: Remote, United States 
Organization: TeachBoost
As a Customer Success Manager, you will educate and empower our customers to make the best use of our software. Own the customer experience and work to exceed their expectations. This includes configuring the platform to support their specific needs, onboarding and training customers to get their work done efficiently on the platform, and being a resource for users at all levels so they get the most out of their toolkit. Proactively look for solutions to problems and propose improvements to the team. Build relationships with multiple stakeholders at each level of the district and school, and use them to drive customer satisfaction and retention. 
Apply here: https://www.linkedin.com/jobs/view/2780310975/


Role: Customer Success Manager – EMEA 
Location: Remote, London, England, United Kingdom 
Organization: Tessian
As a Customer Success Manager, you will serve as the primary point of contact post implementation. Work with customers to identify and close expansion opportunities within the customers. Develop a trusted advisor relationship with customers and executive sponsors to ensure they are using the solution to achieve full business value. Conduct periodic customer reviews – accurately assessing customer health, helping define adoption strategies and ensure value realization. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Act as the voice of the customer and collect feedback to drive continuous improvement in the product and the processes. 
Apply here: https://www.linkedin.com/jobs/view/2774529950/


Role: Customer Success Manager 
Location: London, England, United Kingdom On-site 
Organization: HYBR
As a Customer Success Manager, you will build and own the Customer Success function to manage and retain the landlords. Process contracts and facilitate background checks through the tech platform and work with the tech team to ensure most of this process is automated. Create and implement the systems and processes to maintain strong communication with students and landlords happy, working closely with the sales team and marketing team. Create an account management processes to build strong and long-lasting partner relationships. Implement KPIs to measure performance and report regularly on this to senior leadership. Hire and train a Customer Success team. 
Apply here: https://www.linkedin.com/jobs/view/2779303867/


Role: Customer Success Manager – APAC Region 
Location: Sydney, New South Wales, Australia 
Organization: Alation
As a Customer Success Manager, you will develop strategic deployment plans for your portfolio of customers. Own the engagement and adoption strategy at all stages of the customer life cycle. Proactively manage the day-to-day account health of those customers, including monitoring usage, regular cadence calls, and Customer Business Reviews. Onboard new customers, community, and support processes. Serve as a trusted advisor to customers by providing expert guidance and best practices to address their business goals, needs, and pain points. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Be the voice of the customer as you partner with support, engineering, marketing, product, and sales to shape product development and deliver a best-in-class customer experience. 
Apply here: https://www.linkedin.com/jobs/view/2775290211/

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