Role: Customer Success Manager – Strategic
Location: Remote, United States
Organization: Premier Group Recruitment
As a Customer Success Manager, you will be actively serving a portfolio of assigned North American accounts including major consumer, prosumer, and B2B brands. Working on new customer onboardings to map their business needs and design bespoke centered solutions tailored to their use cases and business logic. Collaborate with customers in a highly strategic manner to develop their success roadmap for the first 12 months of adoption and beyond. Work with customers to quantify business value and ROI, solidifying the value of the platform to the organization. Develop domain expertise in our key verticals through deep customer collaborations, general research and attending industry events/conferences. Identify product feedback from customers, spotting trends and surfacing to help shape the product roadmap. 
Apply here: https://www.linkedin.com/jobs/view/2512791087/


Role: Customer Success Manager 
Location: Arkansas, United States 
Organization: Inspectorio
As a Customer Success Manager, you will build and deepen executive relationships with customers. Influence long-term strategic direction and serve as a business partner. Negotiate and manage entire cycles, presenting to C-level executives in corporate and global customers. Lead account strategy in generating and developing business growth opportunities, working collaboratively with leaders, and Product. Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer. Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Help the rest of the team continuously improve the revenue growth process and strategy. 
Apply here: https://www.linkedin.com/jobs/view/2514219979/


Role: Customer Success Manager, IgniteTech (Remote) – $100,000/year USD 
Location: Remote, London, England, United Kingdom
Organization: Crossover for Work
As a Customer Success Manager, you will continuously learn and build domain expertise across multiple products and customers. Analyze current product usage and other success indicators, and identify specific improvement opportunities for each customer based on a prescribed success plan. Lead structured Success Meetings to show customers where they currently stand and provide confident, clear success goals and next steps for them to grow their usage and value towards best practice. Provide hands-on feature demos to help customers realize the full potential and business benefit of product capabilities and minimize the fog of uncertainty around how to add or use those features. Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement. 
Apply here: https://www.linkedin.com/jobs/view/2534429027/  


Role: Customer Success Manager 
Location: Exeter, England, United Kingdom 
Organization: Appen
As a Customer Success Manager, you will accelerate customer platform adoption during the onboarding phase by driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas. Ensure customer retention by working with the customer to understand, measure, and consistently deliver high ROI. Driving the customer’s business transformation and operational excellence. Collaborating and communicate across various Appen teams to ensure problems are solved, meet and exceed success metrics. Working with Sales to identify new use cases and support their efforts to expand usage within and across enterprises. Establish a repeatable and scalable engagement model for the Enterprise customer base by creating and driving process standardization and improvement within the CSM team. 
Apply here: https://www.linkedin.com/jobs/view/2526052158/


Role: Customer Success Manager 
Location: Sydney, New South Wales, Australia 
Organization: A2B Australia Limited
As a Customer Success Manager, you will respond to client requests across phone and email support channels efficiently and within set timeframes and SLA. Drive customer engagement with the product & maximise the value they can gain from the Cabcharge mobility platform and payment solutions. Execute seamlessly across multiple workflows and functional areas such as product order processing, digital products issuance, disputes & reconciliation. Advocate for customer needs and feedback by leading workstreams and initiatives across teams to perform deep-dives and identify solutions. Able to identify process improvement opportunities and product knowledge gaps within the team and work with management team to address these areas effectively. Meet productivity metrics and quality standards in client engagement. 
Apply here: https://www.linkedin.com/jobs/view/2526062085/


Role: Customer Success Manager 
Location: Sydney, New South Wales, Australia 
Organization: Tricentis
As a Customer Success Manager, you will be a dedicated partner for the customers to discover their business needs and challenges and coaching them to best use Tricentis Solutions to support their business. Work with customers to establish critical goals or other key performance indicators and aid the customer in achieving their goals. Conduct on-site and remote meetings, awareness workshops and business reviews. Encourage customers to utilize appropriate Tricentis resources (i.e. community, forums, training, professional service engagements, webinars, etc.) to increase their utilization features. Partner closely with other cross-functional team members (e.g. sales, product management) to translate business needs and product requirements into new solutions. Advocate customer needs and issues cross-departmentally. Develop, prepare and nurture customers for advocacy. 
Apply here: https://www.linkedin.com/jobs/view/2541365619/

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