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Feb 23 – Customer Success Jobs

Role: VP, Sales and Customer Success – Remote
Location: Remote, Beloit, WI, US 
Organization: 
Comply365
As a VP of Sales and Customer Success, you will be responsible for Demand Generation – be responsible for outbound funnel development efforts; lead the marketing team that supports content creation for demand generation work, website, and tradeshows. Customer Success – drive customer engagement with our products by focusing on value delivered; understand key customer pain points and identify opportunities for our solutions to help customers; lead the team of Account Directors, who have specific account assignments. Sales – own the annual sales plan; lead the team of Account Directors that help meet the sales plan.
Apply here: 
https://www.linkedin.com/jobs/view/2423155242/


Role: Vice President of Customer Success
Location: Hunt Valley, MD, US
Organization: 
Systems Alliance, Inc.
As a Vice President of Customer Success, you will embody SAI’s customer-driven culture, using customer feedback and potential outcomes to guide all decisions. Build warm and engaging relationships with executive-level customer contacts. Develop, monitor, and maintain customer health indicators to trigger CSM activities, inform stakeholders, and increase engagement. Understand how CSMs spend their time and remove obstacles to ensure their efforts are focused to deliver the highest value to the customers. Works collaboratively across teams to ensure customer success (Support, Dev Ops, Engineering). Participates in internal planning to map use case and revenue expansion opportunities. Creates value in the discovery and demo process. 
Apply here: https://jobs.lever.co/systemsalliance/8c4c62f8-5bb0-4b07-99aa-444c9d3c1322/


Role: Customer Success Manager
Location: Sahibzada Ajit Singh Nagar, Punjab, India
Organization: 
Maropost
As a Customer Success Manager, you will own and oversee the customer for the entirety of their journey with us. You will proactively drive adoption, platform optimization and organizational alignment. Conduct regular business reviews, aligning your customers and the internal teams to achieve stated objectives. Act as a marketing/industry expert to your customers, advising them on best practices and how others are leveraging the Maropost platform to achieve amazing results. Ensure account issues are resolved quickly, leveraging or escalating to resources from across the company as needed. Act as the voice of your customers compiling their feedback and advocating on their behalf for platform improvements. Build customer loyalty and advocacy. Provide amazing, consistent and timely client communication. 
Apply here: https://www.linkedin.com/jobs/view/2424220245/


Role: Customer Success Manager – Channel Partners (OEM) – US Market
Location: Mumbai, Maharashtra, India
Organization: 
Workato
As a Customer Success Manager, you will develop and maintain strategic business relationships with OEM customers. Be a best practice expert in product positioning, marketing strategy, sales compensation, sales enablement, demo capabilities and SKU configuration/bundling. Share examples of how the community solves for these and things to consider when ensuring the right people are involved. Communicate best practices for measuring and communicating success. Evaluate renewal risk and mitigate revenue loss. Execute regular business reviews to assist with continuous improvement of the solution and the go-to-market strategy. Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. Become the trusted customer advisor and be the customer advocate within Workato. 
Apply here: https://in.talent.com/view?id=da9f74294cc2


Role: Customer Success Manager
Location: Belfast, Northern Ireland, United Kingdom
Organization: 
Micro Focus
As a Customer Success Manager, you will understand customer outcomes by communicating with customers, analyse customer health metrics, run NPS and gather other feedback. Represent the voice of the customer to provide input into every core product, marketing and sales process. Collaborate with Product Management, Engineering, Product Specialists and Professional services to ensure customers transition to the SaaS platform as quickly and efficiently as possible. Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow the customer base. Ensure customer interactions are effectively captured within CRM tools to facilitate meaningful Customer health measures. Proactively identify action plan requirements for customers at risk. 
Apply here: https://jobs.microfocus.com/global/en/job/MICRGLOBAL7017938EXTERNAL/Customer-Success-Manager


Role: Customer Success Manager
Location: London, England, United Kingdom
Organization: 
Cloudflare
As a Customer Success Manager, you will build strong relationships with customers (primarily via remote conversations) and with internal stakeholders. Manage a complex book of business with many tasks and competing priorities. Manage your time effectively to ensure that you are working on high-priority items. Have poise and executive presence, and be comfortable presenting to C-level executives. Demonstrate a high degree of empathy for customer requests. Escalate effectively with internal teams. 
Apply here: https://boards.greenhouse.io/cloudflare/jobs/2291198?gh_jid=2291198

The post Feb 23 – Customer Success Jobs appeared first on SmartKarrot l Comprehensive Customer Success.



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Feb 23 – Customer Success Jobs

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