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Oct 13 – Customer Success Jobs

Role: Director, Customer Success 
Location: Burbank, CA, US 
Organization:
CyberCoders
As a Director of Customer Success, become an expert on the product suite; providing best-in-class customer service to the worldwide client base. You will drive revenue growth strategy in collaboration with internal teams: Sales, Operations, Executive C-Suite, and Engineering to create cohesive strategies across the organization. Evaluate Key Performance Indicators and metrics to drive adoption, retention, growth, and reduce churn. 
Apply here:
https://www.cybercoders.com/director-customer-success-job-532030 


Role: Customer Success Manager
Location: San Francisco, CA, US

Organization: Affinity
You will be responsible for transforming the current clients into product champions! You will interface closely with sales, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and have a direct impact on the product roadmap. Drive engagement and establish strong relationships with clients. Develop an understanding of the clients’ goals and work to help them reach a high level of satisfaction with the product.  
Apply here:https://www.affinity.co/company/careers/job?gh_jid=4126451003


Role: Senior Customer Success Manager 
Location: North Sydney, Australia

Organization: Citrix
As a Senior Customer Success Manager role, you will be managing a portfolio of the strategic subscription/SaaS customers. You will be responsible for contributing directly to the Citrix product line and delivering on key organizational metrics. You need to analyze and assess complex processes and systems of the customer’s business to ensure the solution will meet the needs of the end-users. You will have to create customer adoption benchmarks and forecasts based on defined business use cases. 
Apply here: https://jobs.citrix.com/job/CITRA0058R21782/Senior-Customer-Success-Manager


Role: Customer Success Manager 
Location: New York, US

Organization: Trustpilot
As a Customer Success Manager, you will be responsible for renewing and expanding the current customer relationships, as well as encouraging goodwill throughout the Trustpilot client-base and larger community which can come in the form of client referrals, testimonials, and case studies. You will Promptly respond to and supervise pipeline, engagements, health, and risk alerts through key tools, programs, and insights. You will have to effectively handle and address customer issues throughout the post-sales engagement with the goal of increasing customer satisfaction. 
Apply here: https://business.trustpilot.com/jobs/2391656?gh_jid=2391656&gh_src=fcfbb4981us


Role: Customer Success Manager 
Location: Cambridge, England, UK

Organization: Zetter
As a Customer Success Manager, you will be responsible for Onboarding new customers and ensuring they are well steered for deployment as quickly as possible. You will be managing numerous customer accounts throughout their whole life cycle and proactively renewing contracts. Partnering with the wider Account/Sales Representatives to identify opportunities for expansion across accounts. Promoting customer awareness of all new features and releases and offering insight to ensure maximum adoption. 
Apply here:https://www.zetterrecruitment.co.uk/job/customer-success-manager-2

The post Oct 13 – Customer Success Jobs appeared first on SmartKarrot l Comprehensive Customer Success.



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Oct 13 – Customer Success Jobs

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