Voice Picking

Voice Picking: Hands-free order picking!

Voice Picking has evolved greatly on markets other than food distribution, it is also true for markets such as retail, third-party logistics providers, health care, and mass-market consumer goods. Several organizations from each of those sectors use Voice Technology to reach higher precision and productivity levels while reducing operations costs and maintaining a competitive advantage.

This technology replaces mobile devices or paper listings that kept the order picker’s hands busy, with personalized voice directives.

Let’s look at it more closely.

The benefits of Voice Picking

• Operators can concentrate on the task at hand instead of focusing on a screen or piece of paper
• The operator no longer needs to juggle with the products and his tool
• Operators are prompted every step of the way, ensuring a seamless process

Voice Technology

Last few years  Voice technology has become increasingly popular and affordable. Devices and software costs have greatly declined. If you conducted a feasibility analysis a few years ago and were not convinced about the return on investment, there are some good chances that things have changed since then.

Voice technology can be integrated into your warehouse management software :

Supplies:

• Headphones and a microphone
• Mobile device (Motorola, Honeywell, etc.)

Industries Using Voice Technology

The food distribution and pharmaceutical industries were the first to develop an interest in it, but today, its use is widely spread:

• Order-pickers can use both their hands to improve the distributor’s productivity.
• Places that employ seasonal workers can benefit from the reduced training cycle.
• Distributors, where both motorized equipment and pedestrians work in the same area, increased the safety of those workers.
• Really, it applies to any distributor who wishes to increase the productivity, precision or safety of its employees.