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What is an order management system?

An order management system is a platform or tool which tracks orders and keeps the record of processes like sales, inventory, and fulfillment. It is all about keeping track of orders and managing the people, processes, and partnerships required to fill them. It keeps the track of the order itself and manages the data around the customer like what is their past order history? Are they a high volume customer? Do they pay on time? It also tracks whether you have the inventory to fill orders, getting the order to the customer, and so on. With order management system you avoid delays and errors in manual order processing and Get real-time visibility into order status and sales team productivity.

 

Brilliant’s OMS APP –

Brilliant WMS offers a cloud-based order management system (OMS) to ease order or request via multiple platforms like mobile apps. Brilliant’s OMS app is designed in order to provide easy integration with your existing warehouse management systems. It is important to use an integrated approach to process improvements. Integrating back-end software with sales order management systems will provide visibility into the entire order lifecycle, from initial customer contact to final delivery and payment. This system data allows us to identify issues and address them. You need to take look at how your company utilizing industry best practices. Eliminating redundant or manual processes help to eliminate excess costs and increase accuracy. It is important to look all processes that tie to how you fill, take and bill the orders.

 

How It Works –

  • It Accepts orders and payments regardless of channel origin or currency.
  • Track or Route orders from warehouses based on proximity to destination.
  • Update inventory levels across sales channels and systems.
  • Provide order details to 3PLs and warehouses for fulfillment
  • Track orders for customers and also for customer service teams.
  • Forecast and surface stock levels to avoid stock-outs.
  • Integrate with back-office functions like accounts payable, accounts receivable, and ledger to generate invoices and accepts payments.

 

 

 



This post first appeared on The Future Of Digital Transformation Of EDI, please read the originial post: here

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