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Self Service IVR and its role in Customer Service

The advent of technology has simplified human life to an extent where you don’t even need to have a conversation with someone to get your job done. Few simple instructions and that’s it! You get it all. Wondering how? Numerous companies offering diverse products and services get connected with their customers through customer care centers […]

The post Self Service IVR and its role in Customer Service appeared first on Call Center Solutions.



This post first appeared on Why Predictive Dialer Software Is Most Suitable For Large Enterprises, please read the originial post: here

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Self Service IVR and its role in Customer Service

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