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AI Workplace Integration: Contact Centers Require People-First Mindsets

Without the proper skills to take advantage of this technology, workers may harbor fears that AI will replace them, rather than help them.

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This post first appeared on Http://www.cmswire.com/digital-workplace/new-tools-for-all-hands-meetings/, please read the originial post: here

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AI Workplace Integration: Contact Centers Require People-First Mindsets

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