Watch the video here:

Read the complete transcript here:

Travelers are now very smart. The millennials and also the Gen Z are actually very, very smart nowadays. They know our product even if they are not coming to our property. There is a spiritual… uh, spiritual… there is a virtual… uh, and also augmented… uh, reality. They are actually finding from there. So, the trend, if we need to be genuine in these new changes, if we are genuine to provide, to display our product, those markets actually know better than us. That is why they come to online review management, where actually then those customers are really, really studying us. Then, from there, the business is just there.

Meet the Speaker

Komang Artana
General Manager
Cross Bali Breakers