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Symantec SSL Certificate

Secure Socket Layer (SSL) also referred to as Transport Layer Security (TLS) certificates allow secure end-to-end communication between your server and a remote client. Most often that client is a user’s web browser. SSL certificates can be added to your server through WHM, but you will need to purchase one from an SSL certificate provider (like Symantec). WHM can handle almost any kind of SSL certificate, but you should understand what you are buying and how it works before you do so. We don’t have the room in this book to fully discuss the process of how SSL certificates work or get issued. The site, , may help you figure out how SSL works, what kind of SSL certificate will meet your needs, and where you can get one. However, if you have any questions about how the process works, you should probably contact the signing authority from which you will be purchasing your SSL certificate.

You will find all the SSL-related features listed under the Web SSL/TLS and SSL/TLS headings in WHM.

Purchase an Symantec SSL Certificate

You can install an SSL certificate from any valid authority via WHM. If you are new to SSL, WHM offers Purchase and Install Symantec SSL Certificate; not only will it offer to help you with the installation process, but also offer a recommendation of a couple of companies where you can buy a certificate. Click on the appropriate link to get started.

The companies listed here have a partnership with cPanel so that WHM can handle most of the work of buying and installing a SSL certificate for you. You can order, track, install, and manage your certificate orders right from this screen. When ordering, just enter the information requested for the domain you want to buy a certificate for. You will be able to securely purchase a certificate and then track the progress of the order while the information you’ve entered is validated and a certificate issued. Once the certificate is issued, WHM will manage installing the new certificate for you. If you are new to the SSL/TLS certificate order and installation process, this feature may be the easiest for you to use. However, there are many other companies that offer other types of certificates, some of which may be less expensive or offer better features to meet your needs. You are encouraged to shop around before deciding.

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Generate an SSL Certificate and Signing Request

If you want to install a SSL certificate for a particular domain (rather than a server-wide certificate), you will want to use Generate a Symantec SSL Certificate and Signing Request to generate the information that your signing authority will need to actually issue the valid signed SSL certificate. Enter the certificate’s contact information as requested. Be sure to fill in the hostname (, and choose a secret password that will be hard to guess. Do not forget this password, as you will need it later. Then click on Create. You will need to provide the generated request (CSR) and information to your signing authority in order to obtain the certificate you need. If you have any questions about this process, please contact the company who will be issuing the certificate.

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Install an SSL Certificate and Set Up the Domain

Once you (or one of your users) receive a domain SSL certificate, you can enter the information on the Install an SSL Certificate and Setup Domain screen to activate it. The first thing to do is to fill in Domain (the domain name) and User (the cPanel username), and specify the dedicated IP address assigned to the domain. If you enter information for which you’ve already generated a Certificate Signing Request (CSR), then WHM will automatically fill in additional information. If not, try clicking on the Fetch button. If no other information is filled in on this screen that is fine. Just paste the blocks of information you received from the company issuing the certificate into the appropriate boxes. Also make sure the domain name, username, and IP address exactly match the domain for which you are installing this certificate. Some certificates may require a Certificate Authority (CA) bundle to work on your server. If you need one, typically the company you received the certificate from will provide it to you. When finished, click Do It. If you receive any errors, check the information you entered and try again. If you continue to receive errors, contact your certificate issuer first to make sure you have all the correct information, and then contact your NOC if necessary.

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Reset or Generate a Self-Signed Server SSL Certificate

When you select Reset Server Certificates, and then click on cPanel/WHM Server, WHM generates a self-signed SSL certificate specifically used to secure your WHM, cPanel, or webmail access. Typically, WHM creates one automatically the first time it is installed, but if you find you are unable to log into your server securely or that the certificate has expired, you may need to use this feature.

Change the WHM/cPanel SSL Certificate

If you need to change the SSL certificate assigned to your server (if you’d prefer to use a real SSL certificate or need to regenerate the self-signed certificate your server usually uses), you can use the Change Server Certificates feature to do so. Click on cPanel/WHM Server and you will be presented with a screen just like the Install an SSL Certificate and Setup Domain feature. Paste the appropriate blocks that you received from the SSL certificate authority into the appropriate section of this screen. Be very careful when pasting the information. If you receive an error, double-check your entries.

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The SSL Manager

You can view or manage any parts of the SSL certificate that you have installed on the server by clicking on SSL Manager in WHM. Delete an SSL Host If you want to remove an SSL certificate from your server, click on Delete a SSL Host, select the certificate from the list and it will be removed.




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Symantec SSL Certificate


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