Thousands of years of human experience have taught us that relationships are forged through face-to-face contact, whether in personal life, or in Business. Largely due to the way that people communicate – through a complex mix of spoken and visual cues – the Internet has never fully replaced the face-to-face element of sales and business Relationship building, even though it has played an increasingly influential role. ‘Never’, until personal contact abruptly ceased when the Covid 19 pandemic swept the world, and all business operations were forced online.