Here’s a scary loophole to Yelp’s content guidelines: what if someone has an interaction with your business, but doesn’t actually do business with you?
Here’s a Review that someone left for a plumber in Redwood City:
Her chief complaint is that she was not a customer, so is this still a legitimate review? There’s nothing about the subject in their content guidelines or terms of service, so I decided to flag the review to force a response out of them. A couple of days later, this landed in my inbox:
As of today, 3/24/2015, the review is still prominently featured on Stanley’s Yelp page, along with seven other reviews, instead of being filtered out with the other 10.
The post Do you have to be a customer to leave a Yelp review? Nope! appeared first on Navolutions.
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