In this fast-paced world, inbound contact center are crucial in providing after-sale support to all types of organizations.  Generally, a contact center handles both inbound and outb… Read More

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Table of Contents The global business process outsourcing… Read More

In the present day, it’s easy to become lost in the lingo of marketing and search engine optimization because of the extensive use of SEO acronyms and marketing acronyms. Marketing eff… Read More

Explore the possibilities of AI for your business with us as we walk you through a simple guide to designing an effective AI marketing strategy. Get to learn in-depth, step-by-step insights… Read More

In 2023, artificial intelligence (AI) started to make its presence felt in the Philippine business process outsourcing (BPO) industry, specifically in the contact center space.  AI, whi… Read More

In today’s fast-paced digital era, communication is key, and businesses and organizations are constantly seeking innovative ways to connect with their audience. One such method that ha… Read More

"Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves." -Steve Jobs True customer-centricity requires a comprehensive ap… Read More

Lead generation and sales funnels might seem synonymous, but they play distinct roles in the marketing ecosystem. A firm grasp of their differences is critical for businesses looking to succ… Read More

Mobile-First Indexing refers to the search engine optimization (SEO) strategy employed by search engines, such as Google, where the mobile version of a website is prioritized for indexing an… Read More

The hustle of everyday life is a mammoth undertaking. It demands careful juggling between work, play, and travel while expecting you to put in 8 hours of "uninterrupted rest." While achievin… Read More

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If you’re interested in a Product Management (PM) role, you’ve likely come across one of the most decisive segments of the PM interview: the Product Sense interview questions. Th… Read More

In today’s digital age, the hospitality industry has undergone a significant transformation, largely driven by the evolution of hospitality softwares. These platforms, ranging from hot… Read More

There’s no end to the alphabet soup in the world of contact centers. Whether you work in sales or service, this handy guide to call center acronyms will help you understand all the jar… Read More

VA Performance Metrics (Virtual Assistant KPI — Key Performance Metrics) to Monitor for Efficient ServiceThis infograph demonstrates 2 operations managers monitoring virtua… Read More

Pemilihan kepala daerah (Pilkada) adalah salah satu pesta demokrasi yang menentukan siapa yang akan memimpin suatu daerah selama lima tahun ke depan. Pilkada merupakan ajang kompetisi antara… Read More

In today’s world, the entrepreneurship industry is extremely popular. More enterprises are springing up worldwide to assist individuals in improving their lives. The methodology of sta… Read More

When running a successful skin clinic, finding the right talent is important. But it can be especially hard and expensive to find and hire a good sk… Read More

 8 most significant inquiries to pose prior to Executing of a chatbotWhat's more, likewise with all parts of showcasing, the improvement of imaginative and state of the art advances can… Read More

Best AI Chatbot Platforms For Your Business – An AI chatbot platform makes it easy to build and deploy a chatbot. Companies are increasingly turning to these solutions to take adv… Read More

When you say artificial intelligence (AI) for businesses, you may think of companies using high-tech tools to perform complicated tasks. But AI is not just for large companies. Small comp… Read More

Look for someone with good communication skills and attention to detail.Must be able to handle multiple calls and have clear communication skills on the phone. Call the customer to apply for… Read More

Success in the current digital world requires embracing the power of the cloud, particularly as businesses increasingly move their apps to the cloud to spur growth. WebTribunal Cloud Migrati… Read More

Top MarTech Trends to Follow in 2022The marketing industry, among all domains, is highly susceptible to change and constant evolution. Missing out on the new trends in marketing leaves busin… Read More

SaaS Lead Generation is crucial. SaaS leads have to be chased and contacted to transform themselves into a customer. 73% have already become a lead in order to buy from an IT company. Only 2… Read More

Bookkeeping could be quite a stressful job for an entrepreneur. A small business owner knows how much a bookkeeping task could pile up and be time-consuming. Even if you have an in-house bo… Read More

Every business has to deal with loads of data every day, and it is truly exhausting and overwhelming to keep track of all this data and make informed decisions based on them. This brings up… Read More

By now most of you might know what Artificial Intelligence (AI) is all about and how massively it has taken the world by storm. In case you need a quick recap, here is the definition for you… Read More

Multi-project management tools are a relatively new kind of software in the modern market. But they’re absolutely nec… Read More

Keeping a real estate business profitable is a challenge that many professionals in the industry will have to confront. To ensure the growth of the business, a licensed agent or broker shoul… Read More

“Once upon a time… A fledgling young business set upon a quest… To incorporate digital storytelling… After hearing of its success. They scoured the web… Du… Read More

In the last four years, SalesFolk CEO Heather R Morgan has helped over 550 B2B companies improve their sales and marketing emails, with a particular focus on helping sales teams with email p… Read More

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